Ratings based on 615 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Apr 2024
This hotel was good but I'm not sure I would come back. We had a room that was in the attached building. There was one window but barely had sunlight, the lights were also very dim even in the bathroom. The room has definitely seen some use and I noticed some damage or weird stains in the bathroom. Our travels included moving a lot of luggage so we really liked the space and storage but compared to other lodging in Korea, we would choose the others first. The staff were very friendly and the location is walking distance to some really hip stores like Gentle Monster and we did not get a chance to eat nearby. I would recommend if you enjoy moodier lighting, traveling a bit lighter, and perhaps alone.
4 out of 5
by A verified traveler

Posted 20 Sep 2023
Sometimes air conditioner didn't work.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023
5 out of 5
by A verified traveler

Posted 15 Mar 2023
Amazing location to visit cute cafes and touristy sites.
5 out of 5
by A verified traveler

Posted 20 Jan 2023
Excellent location near a close by subway station and a 24 hour convenient store near by. Wonderful customer service. Everyone has been accommodating and friendly. I would definitely stay here in the future!
4 out of 5
by A verified traveler

Posted 27 Sep 2022
Good value for $. Safe. Friendly staff assisted in getting taxi cabs when needed. They answered promptly and came to fix a lighting issue in the room. The room work table is really small and the chair is wedged between an unnecessary (to me) sofa and the table that makes it most inconvenient to access the phone chargers or work on that table. Hotel in prime location - about five minutes walk from Sinsa Station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 13 Jul 2022
A lot of restaurants and cafe around the hotel
5 out of 5
by A verified traveler

Posted 5 Dec 2021 on Hotels
Comment from Hotel Management
11 Dec 2021 by YJ, Hotel Management
안녕하십니까, 고객님. 저희 라까사호텔 서울을 이용해 주셔서 감사합니다! 코멘트는 없더라도 점수로써 만족하셨음을 말씀하시는 거라 믿고 앞으로도 늘 10점 만점 받을 수 있는 라까사호텔이 되도록 하겠습니다. 오늘도 좋은 하루 보내시기 바라며, 다음 번에도 저희 호텔에서 뵐 수 있기를 진심으로 바랍니다. 감사합니다.
5 out of 5
by A verified traveler

Posted 19 Sep 2021 on Hotels
Comment from Hotel Management
25 Sep 2021 by MS, Hotel Management
안녕하십니까 고객님. 저희 라까사 호텔 서울을 찾아주셔서 감사드립니다. 고객님의 따뜻한 코멘트에 깊은 감사의 말씀을 전합니다. 앞으로도 라까사호텔에 많은 관심과 이용 부탁드리며, 고객님과의 소중한 인연을 이어갈 수 있도록 노력하겠습니다. 감사합니다. 라까사 호텔 서울 드림.