Ratings based on 302 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2023
At first it looked like it was dirty but actually it was stained, the knobs at the shower could look as new if they would clean it with a little vinegar.
One wall had many stains, it needs some paint.
There was some dust in a place behind the bed.
All little things that need to be taken care of and the hotel would look great.
by A verified traveler
Posted 24 Jun 2023
The property was not at all like the photos displayed. The room was quite dirty with stains on the bed, walls, shower, and toilet.
by A verified traveler from Shoreline
Posted 6 Sep 2022
We family of 4 really enjoyed our 3 days stay at this hotel.
by A verified traveler
Surprisingly good
Posted 29 Mar 2022 on HotelsI went to this hotel because I always wanted to try it. I just thought the outside design was interesting when I saw it in the past. I did not want to go back to Andong that night because I wouldn't arrive until midnight.
The room I had was as advertised bigger than most rooms in Seoul. It came with a water cooler, free soda and free bottled water. It had all essential amenities, air conditioning you can control, etc. It was pretty much perfect in that regard. I also quite enjoyed the bathroom area.
The only real gripes I had were that it looked old, and the actual toilet area smelled like cigarettes. Aside from that it was one if the best hotel experiences I have had in recent memory. I will stay there again
Comment from Hotel Management
31 Mar 2022 by 프론트매니저, Hotel Management
Hello, customer ^^
This is Hotel Boutique Nine.
Thank you for using our hotel.
In order to repay your valuable review, we look forward to seeing you with better service by taking care of the condition of the room next time we visit.
Thank you.
by A verified traveler
Posted 9 Nov 2021
by A verified traveler
Posted 4 Oct 2021 on Hotels
So bad
by A verified traveler from HK
Posted 28 Nov 2019
Room is big with a lot of space and very comfortable. Love the hot / cold water machine next to the bed.
by A verified traveler
Weird yet clean
Posted 30 Oct 2019 on HotelsThe multi suite is a joke. A basement 2 dungeon with a fancy door amidst 2-3 stock rooms with a conference room inside the room. No ventilation or window or sunlight. Where One room can *by error*become 30 degrees while the other would be cold..because one heats by ceiling and other by floor. NObody knows how to control the temperature. After 3 people review, It comes to light that the TV remotes control the aircon with the additional device buttons. Toilet sink is with the kitchen sink!
The spa suite is well designed and clean but not suitable for families. There is one door between a bathroom chamber and a toilet chamber. Both cannot be used at one time. It’s silly. It suits a couple not likely a family.
Staff does not know if the room has speakers or cameras (4 of them) facing the bed, communication is a major problem. Technicians are rude to the guests. Front desk staff are kind.
Comment from Hotel Management
21 Nov 2019 by BOUTIQUE, Hotel Management
Hello, this is your hotel boutique nine. I'm very sorry for the inconvenience. We will try to improve based on your words. Thank you.
by A verified traveler
Spacious room and convenient location
Posted 14 Oct 2019 on HotelsWe had express check-in and check-out. We love our room, very spacious and artsy! It has plenty of space to move around and a huge bathroom. The hotel is just a minute walk to Sinseoldong station, very convenient to go around Seoul. Will stay again next time i visit Seoul.
Comment from Hotel Management
26 Nov 2019 by MINHEE, Hotel Management
소중한 의견 감사합니다.
by A verified traveler
Posted 22 Sep 2019 on Hotels
