Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Family suite was so clean, modern, and spacious!
Comment from Hotel Management
16 Apr 2024 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.We appreciate you sharing your comments about your recent stay with us and I am very happy to read that we exceeded your expectation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 11 Apr 2024
Hotel is conveniently located but there is a lack of food options. There are mosquitoes even in April so I had several bites. I had to use the repellent that was provided.
Comment from Hotel Management
16 Apr 2024 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.At Parksunshine Jeju, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that your feedback is conveyed to the relevant departments and we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you once more for your feedback and hope that you will give us another chance to better serve you.
by A verified traveler
Posted 25 Feb 2024
great location, near to Cheonjiyeon Falls ! Clean rooms and facilities, great service. Hotel room floors smell really nice.
Comment from Hotel Management
26 Feb 2024 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.We appreciate you sharing your comments about your recent stay with us and I am very happy to read that we exceeded your expectation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 16 Feb 2024
Comment from Hotel Management
18 Feb 2024 by 파크선샤인 제주, Hotel Management
안녕하십니까, 먼저 파크선샤인 제주를 이용해 주시고 귀중한 시간 내어 리뷰 남겨주셔서 감사합니다.고객님의 투숙이 만족스러우셨다니 대단히 기쁩니다.방문하신 고객님들께 깨끗한 객실 컨디션을 제공할 수 있게 항상 노력하고 있습니다. 저희의 노력이 고객님의 칭찬으로 보상받는 것 같아 큰 힘이 됩니다. 앞으로 더 발전하는 파크선샤인 제주가 되겠습니다. 감사합니다.
by A verified traveler
Posted 12 Feb 2024
Very nice and modern room
Comment from Hotel Management
14 Feb 2024 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.We appreciate you sharing your comments about your recent stay with us and I am very happy to read that we exceeded your expectation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 19 Dec 2023
Quiet location with nice and big parking. Property and room felt new, bright and reasonably spacious. Value for money.
Comment from Hotel Management
23 Dec 2023 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.We appreciate you sharing your comments about your recent stay with us and I am very happy to read that we exceeded your expectation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Average stay. Hotel service needs improvement.
Posted 15 Dec 2023 on HotelsChose the hotel because of reviews, but overall stay was average. Dusty in many places (low touch points but visible to the eye). Location was slightly inconvenient if you don’t drive. CU within walking distance, limited things nearby otherwise. Daily make up of room was average, shower flow and pressure was bad. One particular day we were informed that the are servicing the hot water tank - and after hot water was almost not available. Was told by front desk they already reset the hot water tank but it takes time to heat up. Imagine that in winter. toilet didn’t flushed well yet when we informed the front desk was told maintenance is off duty and we were told to wait for the water to flow off slowly! Had to go toilet at lobby instead. Front desk couldn’t speak English and we had to use Google translate to communicate with them. Breakfast was average, and not value for money.
Comment from Hotel Management
18 Dec 2023 by Parksunshine Jeju, Hotel Management
Thank you for your feedback regarding your recent stay with us at theParksunshine JejuI was sorry to read of your dissatisfaction with our services.Please accept my sincerest apologies for your room not being cleaned correctly. This is absolutely not the quality & service we aim to provide. Hopefully our reception team was able to assist you when you contacted them to minimize the inconvenience.Thank you once more for your feedback and hope that you will give us another chance to better serve you.
by A verified traveler
Posted 27 Nov 2023
Reception and housekeeping staff was very nice and helpful but property is very dated and had strange smell. Overflow parking is a dirt lot across the street. No bath towels available, had to use hand towels.
Comment from Hotel Management
28 Nov 2023 by Parksunshine Jeju, Hotel Management
Thank you for taking the time to tell us about your experience at the Parksunshine Jeju.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologize.At Parksunshine Jeju, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that your feedback is conveyed to the relevant departments and we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you once more for your feedback and hope that you will give us another chance to better serve you.
by A verified traveler
Posted 28 Oct 2023
Comment from Hotel Management
20 Nov 2023 by 파크선샤인 제주, Hotel Management
먼저 파크선샤인 제주를 이용해주시고 바쁘신 와중에도 소중한 후기를 남겨주셔서 대단히 감사합니다. 앞으로도 고객님의 입장에서 먼저 생각하고 친절과 배려하는 서비스가 제공될 수 있도록 노력하겠습니다. 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다. 감사합니다.
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Parksunshine Jeju, Hotel Management
Thank you for staying at Parksunshine Jeju during your last visit in Jeju.We are pleased to learn that your overall stay with us was smooth and satisfying.It has been a pleasure hosting you and we look forward to welcoming you and your family back soon!
