Ratings based on 222 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
Everything great…. Especially the staff!
by A verified traveler
Posted 30 Jan 2024
Amazing hotel. Restaurant staff need more training held my hand up on table for 20 minutes and shouting for attence. Hotel claims to have 24 hours front desk called at 4 5 and 6 o'clock for someone to check blocked toilet but no answer other than that fretty good...
by A verified traveler
Pre Christmas Break
Posted 2 Jan 2024 on HotelsAbsolutely amazing! This resort is just beautiful, the staff are exceptional! Bed comfort was 10/10 along with the pillows. Every meal was divine. The spa incredibly relaxing. We didn't leave the resort for 5 days, cant wait to go back!
by A verified traveler
Posted 11 Oct 2023
by A verified traveler
Posted 11 Sep 2023
by A verified traveler
Posted 1 Sep 2023 on Wotif
Fantastic quiet place away from the hustle, amazing food and a fantastic Chef! Excellent hospitality 👌 5 star
by A verified traveler
Posted 14 Aug 2023
Rooms are spacious and beautiful decorated. Its super clean. The staff and the chef were great. We loved the attention to details as the delivery of the sleep time story.
by A verified traveler
Sudamala is superb!
Posted 8 Jan 2023 on HotelsLoved my sunset view suite. We often sat on the patio in the mornings with coffee to watch the waves /surfers and the sunsets were beautiful. The service level from all staff was amazing. The spa treatments were excellent. Food was consistently delicious. Senggigi Town is a short taxi ride away.
by A verified traveler
Posted 7 Jan 2023
by A verified traveler
Posted 23 Oct 2022
We had the best time at Sumala resort! Our room was beautiful with an amazing view, the food was fantastic and the pool so fun! The staff were so great with the kids and made sure we were well taken after!
Definitely recommend as a beautiful get away from the hustle of Bali!