Ratings based on 256 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 13 Dec 2023
by A verified traveler from Australia
Posted 2 Mar 2020 on Wotif
Beautiful gardens, staff so attentiveand friendly....😁
Comment from Hotel Management
2 Mar 2020 by Hubert, Hotel Management
Thank you for take time for feedback, really appreciated
Hope see you again in the near future, take care and happy Holiday
by A verified traveler
Posted 31 Jan 2020
Comment from Hotel Management
2 Feb 2020 by Hubert, Hotel Management
Dear Sir/ Madam
Thank you for take time for feedback, we really appresited
Thank you, take care and happy holidays
by A verified traveler from Perth, Australia
Posted 6 Jan 2020
Couldn't fault it. Gardens well maintained, breakfast more than adequate and the general vibe was relaxing
Comment from Hotel Management
6 Jan 2020 by Hubert, Hotel Management
Dear Jenni
Thank you for choosing Puri Mas during your holiday in Lombok
Really hope see you again one day
Happy Holidays
by A verified traveler
Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Hubert, Hotel Management
Dear Sharon
Thank you for you take a time to review, and we are happy that you enjoy stay with us
Really hope see you again in the near fututre
Regards
by A verified traveler
Beautiful Puri Mas
Posted 26 Dec 2019 on HotelsPuri Mas is a unique and lovely hotel. I appreciate the beautiful landscaping and the display of art and craft work throughout the grounds and villas. The restaurant has a high standard of quality.
Comment from Hotel Management
27 Dec 2019 by Hubert, Hotel Management
Thank you for your feed back really appreciated
Hope you enjoy stay with, thank you, take care and happy Holidays
by A verified traveler
Posted 16 Nov 2019 on Hotels
Excellent everything! Room, meals, and especially the caring staff and their superb team spirit. Thank you very much. We look forward to returning!
Comment from Hotel Management
16 Nov 2019 by Hubert, Hotel Management
Dear Richards
Thank you for your feedback really appreciate
Thank you, take care and hope see you again oneday
Regards
HUBERT
by A verified traveler
Posted 14 Oct 2019
Comment from Hotel Management
14 Oct 2019 by Hubert, Hotel Management
Really appreciate for your feed back
Hope you enjoy stay with us and really hope see you again in the near future
by A verified traveler
Posted 26 Jun 2019
Staff were amazing. Food was good. The whole place has a warm and friendly vibe. Great swimming pool. Pillows were very high and a bit hard. A lot of people had sore necks. Others were tummy sick but the management and staff went out of their way to help all affected. Drains smell on and off but I think that’s general all over the island. I’m going back I loved it so much.
Comment from Hotel Management
1 Jul 2019 by Hubert, Hotel Management
Really appreciated for your feed back all you have mentioned like pillow, drains we will improve
Thank you, take care and happy holidays
