Ratings based on 47 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2023
Nice restaurant with great views of the lake
Good service
Well maintained gardens
Limited menu
Rather isolated location
Really poor wifi service
Comment from Hotel Management
28 May 2023 by Ellard Savala, Hotel Management
Dear Mark, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of your concern regarding Wi-Fi service. This will be looked into.It was a pleasure to have you staying with us and look forward to welcoming you back.
by A verified traveler
Posted 13 May 2023
by A verified traveler
Posted 31 Jul 2021
by A verified traveler
Posted 31 Mar 2021 on Hotels
Comment from Hotel Management
31 Mar 2021 by Ellard Savala, Hotel Management
Dear Patrick,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We are glad you enjoyed your stay with us.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
by A verified traveler
Posted 30 Nov 2020
Room was very clean and food was amazing.Will definitely go back
Comment from Hotel Management
1 Dec 2020 by Ellard Savala, Hotel Management
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We are glad you enjoyed our amazing food and service delivery.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
by A verified traveler
Posted 24 Nov 2020
Comment from Hotel Management
1 Dec 2020 by Ellard Savala, Hotel Management
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
by A verified traveler
Posted 26 Oct 2020 on Hotels
Check in was terrible ! Took so long . We requested for the manager . Request was ignored . We got there and were told that our pre booked rooms are not available. We were not given any temporary complementary service while we waited. Rooms were overall well maintained and clean .well decorated with all necessary facilities. Beach front room had a very nice lake view. Good variety at breakfast . Very very disappointing reception and restaurant staff . Overall good stay . Would recommend this for holidays or business trips.
Comment from Hotel Management
1 Dec 2020 by Ellard Savala, Hotel Management
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of the situation you had with check in services and restaurant staff. Allow me to apologize for the inconvenience experienced. Please note that measures have been put in place to rectify the issues and avoid recurrence. I thank you for bringing the matter to my attention.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
by A verified traveler from Lilongwe
Posted 2 Oct 2020
I was very dissapointed by the evening restaurant stuff. I ordered and requested that the food be ready in two hours. After two hours I went to the restaurant for dinner. It didnt come out for another 2 hours. Apparently, they had misplaced my order.
The carpet in my room was dirty. Check in was fast, room was nice(except carpet), breakfast was great and the beach was very clean.
by A verified traveler from Lilongwe
Posted 16 Aug 2020
Staff members were particularly friendly and helpful
Comment from Hotel Management
21 Sep 2020 by Dave, Hotel Management
Thank you for the compliment. We look forward to your next stay with us
by A verified traveler from U.K.
Posted 15 Jul 2020
This is a nice hotel in a nice location but you need to be aware that this hotel may try to not give you the room that you have paid for. I booked a chalet with sea view for a friend of mine in malawi as a treat but when he arrived the reception tried to give him a standard room even though it clearly stated on his booking that it was a chalet. My friend had to remain at reception for an hour arguing with the staff until they finally gave him the room that I had paid for. It seems that unless you argue your case, this hotel may try to not give the room that you have paid for. Aside from that the stay was very nice but the hotel needs to be told to honour people's correct bookings.
