Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by Kumagai、FrontDesk, Hotel Management
Thank you very much for staying at Sendai Washington Hotel out of many hotels. We would also like to thank you for your high evaluation.We will continue to do our best to provide a more comfortable hotel than ever before.Also, if you have a chance to come to Sendai, we would appreciate it if you could stop by.Thank you for taking the time out of your busy schedule to post.
by A verified traveler
A Convenient And Lovely Hotel
Posted 6 Jan 2024 on Hotels- Sendai Washington Hotel is an excellent hotel especially if you are visiting Sendai for the first time.
It’s located at a convenient +/-5 to 7 mins walking distance from the Sendai train station.
- closed to the shopping district and there is even a street market just 2 streets away (good way to discover local food and way of life)
- there is a convenient store (FamilyMart) that is assessible by the hotel lobby
- Checking In and Checking Out process are done through an automated machine and the hotel front desk personnel are always on- hand to assist
- Hotel staff are all approachable and friendly
- Amenities provided are no frill but they are practical and useful.
- The rooms that my family and I occupied were clean and good size
- Room temperature in excellent condition - cool air when you need as well as heater mode functioning perfectly
- Shower water pressure and temperature levels was excellent
- breakfast selection was plentiful and really tasty
- will definitely stay at Sendai Washington when I return and will also highly recommend this hotel to others
Comment from Hotel Management
11 Jan 2024 by FrontDesk kumagai, Hotel Management
Thank you very much for staying at Sendai Washington Hotel.As a member of the hotel staff, I would like to thank you for your kind words.Also, as a hotel staff member, we are very happy to hear your kind words regarding the breakfast, cleaning, and hotel staff, and we are determined to express our gratitude to our customers even more than ever before and to do our best to improve our services. I did. Please come to Sendai again if you have a chance. All of our hotel staff members look forward to welcoming you back.
by A verified traveler
Posted 30 Dec 2023
Clean and very close to station..good for business trips
Comment from Hotel Management
30 Dec 2023 by front kumagai, Hotel Management
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation of our hotel. All of the hotel staff will continue to do their best to live up to your words. Thank you for your continued support.Also, when you come to Sendai, please feel free to stop by the front desk. We'll be expecting you.
by A verified traveler
Posted 28 Dec 2023
Great hotel in Sendai, close to Sendai station. The room was very comfortable. An easy walk to Sendai station and many restaurants/cafes/shops around the area.
Had a really positive experience!
Comment from Hotel Management
2 Jan 2024 by Front kumagai, Hotel Management
Thank you for staying at Sendai Washington Hotel.I am relieved that you were able to relax and feel comfortable.How was your stay in Sendai?We would also appreciate it if you could stop by if you have a chance.Thank you for taking the time to post your review.
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by フロント担当 吉村, Hotel Management
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。またのご利用をスタッフ一同お待ちしております。
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
25 Dec 2023 by Front KUMAGAI, Hotel Management
Thank you for staying at Sendai Washington Hotel. How was your stay in Sendai? We hope you were able to relax and enjoy your stay.We look forward to seeing you again if you have the opportunity.
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
9 Feb 2024 by フロント 熊谷, Hotel Management
この度は数あるホテルの中から仙台ワシントンホテルにご宿泊いただきありがとうございます。また、ご愛顧いただけますよう一層努力してまいりたいと存じます。お気づきの点などございましたらお気軽にお申し付け下さい。改善をはかりながら、お客様に喜んで頂けるホテルを作っていきたいと思っております。この度はお忙しいところご投稿いただきありがとうございました。
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by フロント 熊谷, Hotel Management
この度は仙台ワシントンホテルにご宿泊いただき誠にあいがとうございます。高い評価を頂戴しホテルスタッフの一人として光栄に存じます。また、代表し感謝申し上げます。また、ご来仙の折りは当館のご利用こころよりお待ちしております。
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by フロント担当 芳賀, Hotel Management
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。高い評価を頂戴し御礼申し上げます。また、機会がございましたら当館のご利用心よりお待ちしております。お忙しいなかのご投稿ありがとうございました。
by A verified traveler
Posted 12 Nov 2023
The furniture and deco in the room is very dark and not inviting.
Comment from Hotel Management
13 Nov 2023 by Toyota, Front desk, Hotel Management
Thank you for staying at Sendai Washington Hotel this time. We are sorry that our furniture is darker than you expected. Thank you for sharing your comment.
