Ratings based on 208 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2023
by A verified traveler from Honolulu
Posted 25 Mar 2023
The hotel is one of the beautiful hotel in center of Sendai city. Many Europe style objects make you feel to stay in out side of Japan. They have connecting room, so they provided the room for our family, @ adults and two teenager. The kid of service is very rare nowadays, so we really appreciate their kindness. We love to stay the hotel again. Sure, their food quality is wonderful. Please order your breakfast and book their Chinese restaurant at the top of the hotel.
by A verified traveler
Posted 25 Dec 2022
by A verified traveler
Posted 19 Jun 2022 on Hotels
by A verified traveler
Posted 28 May 2022
Beds are horrible. Wife ended up sleeping on the floor. Reserved a room for 3 that includes a Day Bed...just received 2 extra blankets instead of day bed. Location is awesome.
by A verified traveler
Posted 11 Apr 2022
by A verified traveler from Sapporo
Posted 14 Feb 2022
Toilet and sink in our room are dirty and stained with rust..
by A verified traveler
Very satisfied!
Posted 24 Oct 2017 on HotelsGreat hotel with superior rooms and service.
by Marek
Extremely professional
Posted 28 Sep 2017 on HotelsClean and well organized with central notifications. Very friendly.
by A verified traveler
Posted 9 Jun 2024
老舗の素敵なホテルです
