Ratings based on 958 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jun 2024
Great rooms, and the european style was pleasing. My room was big, especially compared to what I had in tokyo. The only sad things is that the baths were not included and costed an additional 2200 yens, which is a bit much.
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Location to train station was perfect. Everything within walking distance.
Comment from Hotel Management
28 Mar 2024 by Hotelmonterey SENDAI, Hotel Management
Thank you very much for staying at Hotel Monterey Sendai.Thank you again for taking your valuable time to post.All of our staff are looking forward to welcoming you back again.
2 out of 5
by A verified traveler

Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 15 Mar 2024
The front desk service staff was kind and attentive. Because we were moving to Japan, we mailed seven pieces of luggage before our arrival. Once we arrived at the hotel, they had already been delivered to our room. The services were top-notch, from the front desk assistance and housing-keeping service to the onsen (hot spring) experience. The hotel is also located in a convenient area where public transportation, restaurants, and shopping malls are accessible.
Comment from Hotel Management
21 Mar 2024 by Front Staff, Hotel Management
Mrs.Daphne BishopThank you for your reservation in Hotel Monterey Sendai.We are glad to see that you spend a good time in our hotel. Our hotel is located near Sendai Station so it's the most convinient in area in Sendai since you can take bus or train and you also have many shops as you saw. We are looking forward to see you again if you make a stop in Sendai in the future.Hotel Monterey Sendai
5 out of 5
by A verified traveler

Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
4 out of 5
by A verified traveler

Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。またのご来館をスタッフ一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by ホテルモントレ仙台 宿泊課, Hotel Management
この度はホテルモントレ仙台にご宿泊いただきまして誠にありがとうございます。貴重なお時間でのご投稿に重ねて御礼申し上げます。またのご来館をスタッフ一同、心よりお待ち申し上げております。