Ratings based on 228 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 May 2024
I will recommend to everyone.
5 out of 5
by A verified traveler

Posted 19 May 2024
The breakfast was excellent. We also loved the music.
5 out of 5
by A verified traveler from Elmhurst

Posted 30 Apr 2024
Not that far from Station. Convenient location.
Comment from Hotel Management
4 May 2024 by Hotel Grand Bach Sendai, Hotel Management
Thank you very much for staying at Hotel Grand Bach Sendai. We would also like to thank you again for giving us 5 points in the overall evaluation and your compliments regarding our staff.Our hotel is located very close to Sendai Station, about a 5-minute walk from the east exit. There is a 7-Eleven on the 1st floor of the hotel, so you can conveniently use it for quick meals and shopping.We will continue to work hard to create a hotel that will satisfy your needs. We look forward to welcoming you back to Hotel Grand Bach Sendai again.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
The room facility is pretty new and the beds are comfortable. The handwashing, shower, bath and toilet are separate within a room, which is very nice.
Comment from Hotel Management
21 Apr 2024 by Hotel Grandbach Sendai, Hotel Management
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available this time.All of our staff members are very encouraged by this evaluation.Our hotel is located very close to Sendai Station, about 5 minutes walk from the east exit. In addition, since it is a relatively new hotel that opened in July 2021, we have received many compliments from our customers about how clean it is. We are glad that you were able to relax and enjoy your stay.All of our staff will continue to strive to improve our services to ensure the satisfaction of all our customers, so if you have the opportunity to come to Sendai again, please stay at Hotel Grand Bach Sendai. We look forward to your next visit. Thank you very much for taking the time out of your busy schedule to provide us with your valuable comments.
4 out of 5
by A verified traveler from Diamond Bar

Posted 12 Apr 2024
Comment from Hotel Management
5 May 2024 by Hotel Grand Bach Sendai, Hotel Management
Thank you very much for staying at Hotel Grand Bach Sendai. We are glad that you enjoyed your stay with us.Our hotel is relatively new, having opened on July 7, 2021. It is about a 10-minute walk from the east exit of Sendai Station. It is in a very convenient location, facing Miyagino-dori, and you can reach it by walking straight on Miyagino-dori. Although there are fewer restaurants around the hotel compared to the west exit of Sendai Station, there are many restaurants recommended by our staff, so please feel free to contact our staff.Last but not least, thank you for taking the time out of your busy schedule to post. All of our staff are looking forward to seeing you again.
5 out of 5
by A verified traveler from Diamond Bar

Posted 6 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Hotel GrandBach Sendai, Hotel Management
Thank you very much for staying at Hotel Grand Bach Sendai. We would also like to thank you again for giving us 5 points in the overall evaluation. Our hotel's motif is the musician Bach, and while Bach's music is always playing at the reception and lounge, we hope you will feel refreshed while enjoying the music in your room. We will continue to work hard to create a hotel that will satisfy your needs. We look forward to seeing you again soon.
5 out of 5
by A verified traveler from Diamond Bar

Posted 5 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Hotel GrandBach Sendai, Hotel Management
Thank you very much for staying at Hotel Grand Bach Sendai. We would also like to thank you again for giving us 5 points in the overall evaluation. Our hotel's motif is the musician Bach, and while Bach's music is always playing at the reception and lounge, we hope you will feel refreshed while enjoying the music in your room. We will continue to work hard to create a hotel that will satisfy your needs. We look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Breakfast was unexpectedly good. The staff was very nice as well. The public bath on the 16th floor was a plus.
Comment from Hotel Management
18 Mar 2024 by Hotel Grand Bach Sendai, Hotel Management
Thank you very much for staying at Hotel Grand Bach Sendai.We are very happy that you enjoyed the breakfast at Hotel Grand Bach Sendai.We are glad to hear that you enjoyed our breakfast. The content changes depending on the season, so we hope you'll have another chance to enjoy it.We would also like to thank you again for your compliments regarding our staff.The hotel is named after the famous German musician J.S. Bach. The interior of the hotel is designed with the motif of music, and soothing Bach music is played throughout the hotel and the public bath. We are very happy to hear that you had a relaxing time in the public bath.We will continue to strive to provide our customers with a space where they can truly relax and have a wonderful time.We look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted 11 Mar 2024
Nil
Comment from Hotel Management
11 Mar 2024 by Hotel GrandBach Sendai, Hotel Management
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available this time.All of our staff members are very encouraged by this evaluation.Our hotel's motif is the musician Bach, and while Bach's music is always playing at the reception and lounge, we hope you will feel refreshed while enjoying the music in your room.We will continue to listen to our customers' opinions and work hard to create even better hotels.We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 5 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Hotel GrandBach Sendai, Hotel Management
Thank you very much for choosing Hotel Grand Bach Sendai from among the many hotels available.We are also very happy to receive a perfect score in the overall evaluation. Thank you again.Hotel Grand Bach is named after the famous German musician J.S. Bach, and the interior of the hotel is designed with the motif of music. Bach is hidden in the lobby of the building, and there are many objects of musical instruments and musical notes.There are other ways to feel Bach's music throughout the hotel and rooms, so we hope you enjoy them.All of our staff will continue to strive to improve our services so that even more customers will be satisfied.We look forward to seeing you again soon.