Ratings based on 996 Verified Reviews

4.3 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 May 2024
natural hot spring within the hotel is enjoyable
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2023 on Hotels
3 out of 5
by A verified traveler

Posted 28 Nov 2023
Unable to shut lights at night.
4 out of 5
by A verified traveler

Very good hotel

Posted 10 Nov 2023 on Hotels
Great service! Great breakfast. Great location near the train station. Very clean and peaceful. Room starting to look a bit tired, for example peeling laminate tiles near entrance door
5 out of 5
by A verified traveler

Good hotel

Posted 29 Oct 2023 on Hotels
Good hotel with onsen bath. Lots of shopping and restaurants in area. Also has restaurant in hotel. Free evening ramen and ice cream. Less than 10 minute walk to Sendai train station.
2 out of 5
by A verified traveler from N.Las Vegas

Posted 26 Oct 2023
The location is excellent but overall not a well kept property. Stayed there 5 years ago and it was fine. No frills but dusty and poor overall cleanliness of room.
4 out of 5
by A verified traveler

Posted 16 Oct 2023 on Hotels
The only thing is the bath room is slightly small
4 out of 5
by A verified traveler

Posted 4 Oct 2023
The room cleaning was not satisfying a bit.
5 out of 5
by A verified traveler

Posted 19 Sep 2023
Onsen is a big plus.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2023 on Hotels
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