Ratings based on 33 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2020 on Hotels
Good comfort but service your AC
by A verified traveler
Posted 8 Dec 2019
It was a quiet and peaceful property. The aircon of the first allocated villa was not good. The staff was courteous and gave us table fan. Next day they changed our villa due to some major maintenance required in the existing villa. The changed villa was good with aircon working well. The staff was constantly after prepayments and advance payments till they realized that I lived in a first world country. That changed their behaviour completely and they didnt talk money after and I was able to enjoy my birthday with my partner. SPA was good.
by A verified traveler
Posted 31 Oct 2019
by A verified traveler
Posted 20 Sep 2019
Swiming pool need to clean randomly...rest all ok...no comment...keep it up...god bless
Comment from Hotel Management
24 Oct 2019 by Mustiika/dosm, Hotel Management
First of all, please let us apologize for the unfortunate happenings especially for the cleanliness of the plunge pool. It has always been a priority of ours to deliver the best guest experience at Uppala Villa Seminyak and it really saddens us to learn of your dissatisfaction of our plunge pool . Please rest assured that our management is currently on top of the issues raised, to make sure that such thing will not take place again in the future.
by A verified traveler
The best place for honeymoon.
Posted 29 Jan 2019 on HotelsAll things are perfect.
by A verified traveler
Book if you espire to inconsistency
Posted 6 Jan 2019 on HotelsI found that none of the advert matched up to what you get. This hotel ruined my holiday because I could not move or be relocated to a different site. Bali is noted for its inside outside style of bath. Although advertised as having a bathtub this hotel DID NOT have any bath tubs in all 50 so called villas (their actually apartments in my opinion). The service was inconsistent, nothing worked properly. I just would not stay in this property again. No chance. Lovely staff but they couldn’t hack the complaints and keep up with a consistent good level of service period. Although you have to give them all a 4* for effort. Not the best way to spend my birthday. If I could I would have gone back to my 5* hotel in Ubud. This hotel does not warrant the so called 3* stated. Very miss leading!
by A verified traveler from Perth, Western Australia
Posted 6 Aug 2018
A total disappointment!! Their website is extremely misleading in nearly every way. My partner and I had to have an extended stay in Bali for major dental treatment for me, so we thought staying at these "self contained" villas with private pool would be a good idea. Could not have got it so wrong if I tried. The fully equipped kitchen has nothing in it except 2 glasses, 2 wine glasses, some random cutlery and plates. Oh sorry, it did have a kettle so you could have a premixed dairy whitener sugared instant coffee if you so desired. We did ask for some cooking utensils etc but after receiving a tiny saucepan and a spatula, we gave up asking. Where's the minibar??? The cafe/restaurant was targeted to impress clients from India. Breakfast is fantastic if curried baked beans, roti bread and chilli vegetables is your idea of a great way to start your day. Cooked eggs and bacon were available if you requested it. The coffee tasted like Bonox. The tea was always cold. OK, onto the rooms themselves. In one word, appalling! The stench coming from the bathrooms is something to behold. It is a cross between urinal blocks, mothballs and a slight hint of sewerage. The only thing that seemed to reduce this smell was to always leave the extraction fan on. The water pressure was hopeless, and everything needed renovation, mildewy and tired is how the bathroom appeared. I won't go on, I think you get the picture.
2 positives; friendly staff and shuttle service to Seminyak + Kuta
by Patricia
Posted 6 Jan 2018 on Hotels
Friendly staff and clean premises.
Was not the most convenient location unfortunately. Holiday traffic made it difficult to access Seminyak/Legian easily.
by A verified traveler
Posted 23 Jul 2017 on Wotif
Staff were friendly but useless. Terrible area. The same road as Jail.. busy traffic.
Air con doesn't work, pool wasn't turned on had to ask the staff everyday to turn it on and clean it out. The Resturant food wasn't that great and the. Real fast wOverall wasn't that great unfortunately....
by A verified traveler from Singapore
Misleading hotel location listed as Seminyak
Posted 4 Jul 2016
Pros: Nothing
Cons: Tear down the whole hotel
Location: Nothing...... it's in the vicinity of a prison.
Bathroom is literally like a public toilet which smells and the floor gets all wet after a shower. The sink is choked and water does not discharge. Bath towels are so dirty that even the floor mat is whiter in color. Breakfast sucks!
