Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Customer service was the best I have ever experienced. The entire staff went above and beyond expectations. Will recommend to everyone to stay here.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 27 Apr 2024
I stayed here for 4 nights and the hospitality was unmatched. I find the staff are particularly helpful and kind. Felt very taken care of! Would definitely return!
by A verified traveler
Posted 24 Apr 2024
Excellent service and super helpful staffs
by A verified traveler
Posted 16 Apr 2024
Second time at this property! Love the location and staff 😊
by A verified traveler
Posted 16 Apr 2024
Loved our April stay at this resort. Arrived at 1am after a 17hr flight and appreciated the smooth check-in process. They gave us these delicious pink ginger welcome drinks that were so refreshing in that humid heat. Surprisingly, we were then escorted to the other building located across the street in a 2min buggy ride. The room was very well presented with a comprehensive collection of amenities. Free high-speed WiFi that survived my streaming requirements :P also gave out enough face cotton pads and ear buds to last our entire stay. Breakfast was a generous hot & cold buffet from 7am until 10 I think. They had the usual western breakfast items as well as some indonesian ones (asam soto (chicken soup), nasi goreng (fried rice) mi goreng (fried noodles). Most of it was delicious 😋 my only gripe was that the fruits didn't taste delicious or fresh. The pineapple was tasteless and chewy. The melons, and all the other fruit were definitely not worth eating. The other gripe was there isn't a way for them to easily identify you e.g. wristbands. Both pools in the main building faced the beach which meant anyone walking along the beach could wander in easily. So we were constantly asked if we were resident guests which got quite tiresome as it happened several times per visit. However, their customer service was topnotch. If being fussy, one might not like having to cross the road between sites but they helped by stopping the mad Balinese traffic for us. I'd definitely return
by A verified traveler
Posted 16 Apr 2024
Gorgeous hotel and beautiful service. Consistently deliver.
by A verified traveler
Posted 3 Apr 2024
Second time here 14 years apart and absolutely loved it! The pool areas are perfect and is great to seperate you from the hustle and bustle of Seminyak!
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Ellie,Thank you for choosing to return to The Seminyak Beach Resort and Spa after 14 years and for sharing your wonderful experience with us. We are thrilled to hear that you absolutely loved your stay!We hope that your recent stay was just as memorable as your first one 14 years ago, if not more so. We look forward to welcoming you back to The Seminyak Beach Resort and Spa for many more memorable stays in the future.Warm regards,Brendan
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Davide,Thank you for choosing to stay at The Seminyak Beach Resort and Spa and for sharing your feedback with us.Ensuring that our guests receive exceptional service is our top priority, and we're thrilled that our team exceeded your expectations during your stay.We hope to have the pleasure of welcoming you back to The Seminyak Beach Resort and Spa in the future.Warm regards,Brendan
by A verified traveler
Posted 14 Mar 2024
Everything was excellent
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Adnan,Thank you for choosing to stay at The Seminyak Beach Resort and Spa and for taking the time to share your feedback with us. We are delighted to hear that you had an excellent experience during your recent stay.We hope to have the pleasure of welcoming you back to The Seminyak Beach Resort and Spa in the future. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please feel free to let us know.Warm regards,Brendan
