Ratings based on 41 Verified Reviews
4.4 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
PLEASE BOOK SOMEWHERE ELSE! This place is unsanitary, poorly maintained, and clearly not fit for purpose.
We found blood stains and foot prints on bedsheets and blankets for both rooms of our two-room villa, didn't use blankets in the end and suffered multiple mosquito bites through the night. There's no hot water, there's no hairdryer even though it's listed on the page, flush was faulty and noisy all night, shower doesn't drain well and it ponds to above your ankle while showering.
Save yourself the trouble of having to find another accommodation in the midst of your holiday. Place lacks maintenance and caused us so much stress on our first night that we checked out on day 2 even though we booked for 4 nights and the management doesn't provide any satisfactory recourse for our stress and wasted time.
I've been to Bali many times. There are plenty of clean and beautiful villas around. This is not one of them. I sincerely recommend that you spare yourself the hassle and stress, and look for another accommodation. This place is not worth it. Do not waste your time here.
Comment from Hotel Management
8 May 2024 by Putri, Hotel Management
Dear Mr/s Hazel and Readers. Thank you for taking the time to review our property, your comments are very much valued. We apologize for the problems that you encountered during at Bali Beach Glamping. This is not the type of review that we like to see, and we're assure you that we will be looking into each point that you have made and We have noted that your wish to join your friends who had booked another villa away from ours has encouraged to several reasons for a refund process to occur. We deeply regret your irrelevant comments about the situation. Regarding your comments about the bedsheet and blanket in our villa, we have checked and ensured that our bedsheets and blankets are clean before they are put on and before guests stay in our villa. As for the mosquito bite complaints, we have sprayed mosquito repellent in your room, and since our villa has open spaces, we have also placed mosquito repellent coils in the living room. Regarding the hot water issue, we have checked and confirmed that the hot water is running hot. And for the hairdryer, we always provide it upon guests' request. As for the toilet flush, we had checked it before your arrival and made sure that our toilet flush is functioning properly. Regarding the shower drain, there have been no previous complaints from guests. If there are any issues, we will strive to fix them as soon as possible.Thank you for your feedback. Despite your opinion, we believe that this review still ensures a comfortable stay for our guests.Best Regards, The Kumpi Villas
by A verified traveler
Posted 24 Apr 2024
Really enjoyed my stay, would definitely stay again as the property is so convenient and the staff very friendly
Comment from Hotel Management
25 Apr 2024 by Asti, Hotel Management
Dear Zarine,Thank you very much for your recent stay with us and also taking your time to share your experiences. We are pleased that our villa, products, and services exceeded your expectations. We certainly look forward to welcoming you back to Kumpi Villas.
by A verified traveler
Posted 7 Mar 2024
Very nice villa good for families, friendly staff clean rooms. Location can be a little difficult for transport to get too due to narrow lanes but a short walk gets you to a main road.
Comment from Hotel Management
7 Mar 2024 by Kumpi Villas Management , Hotel Management
Dear Guy,Warmest Greetings from The Kumpi Villa Seminyak.Thank you very much for your recent stay with us and also taking your time to share your experiences. We are pleased that our villa, products, and servicesServing you on your holiday is an honor for us. Thank you very much for your support and the impressions you leave are priceless. We are all incredibly happy. We are always waiting for your return soon. Have a blessing and great day.Kind regards,Kumpi Villas Management
by A verified traveler
Posted 2 Feb 2024
Kumpi Villa is excellent. We stayed for 5 nights, we arranged transport from the airport, got there at 2 am, the front desk was closed but security took us to our Villa no problem, we had fresh fruits and iced tea waiting for us. The next day we had breakfast cooked, the staff were accommodating. Also they came back about 2 hours later and gave my husband a surprise birthday cake. We didn’t book any tour so we asked the front desk if they have tours available, our driver was Agostia, he took us to places we wanted to see and patiently waited for us. I would go back and stay at this place again if given the opportunity.
Comment from Hotel Management
3 Feb 2024 by Kumpi Villas Management , Hotel Management
Dear Jodi,Thank you very much for your recent stay with us and also taking your time to share your experiences. We are pleased that our villa, products, and services exceeded your expectations. We certainly look forward to welcoming you back to Kumpi Villas.With best wishes,Kumpi Villas Management
by A verified traveler
Posted 20 Jan 2024
We had 6 ladies staying for a girls trip away and the kumpi village made the stay fantastic. They helped us with all our requirements. Staff were friendly and security made us feel safe and took us when we needed to go and do a big supermarket shop. We will definitely be back her again. Thankyou thankyou thankyou.
Comment from Hotel Management
21 Jan 2024 by Kumpi Villas Management , Hotel Management
Dear Soula,Thank you very much for staying at The Kumpi Villas and taking the time to leave a nice review. We hope to welcome you again on your next visit to Bali.Kind regards,
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Kumpi Villas Management , Hotel Management
Dear Sahil,Thank you very much for staying at The Kumpi Villas and taking the time to leave a nice review. We hope to welcome you again on your next visit to Bali.Kind regards,
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
29 Jan 2024 by Kumpi Villas Management , Hotel Management
Dear Dominic,Thank you very much for staying at The Kumpi Villas and taking the time to leave a nice review. We hope to welcome you again on your next visit to Bali.Kind regards,
by A verified traveler
Posted 18 Dec 2023
Overall Good experience. Clean, Quiet and Safe.
Except that lot of insects on which they were unable to so anything.
Comment from Hotel Management
18 Dec 2023 by Kumpi Villas Management , Hotel Management
Dear our Valued GuestWarmest Greeting from The Kumpi Villas,First of all, allow us to thank you for choosing The Kumpi Villas for your stay and sparing your time to write a review about your experience with us. Your feedback is indeed a valuable input for us to upgrade and improve our serviceWe are saddened to know that we could not fully impress your staying experience. We do apologize for any inconvenience experienced regarding the (insects ). We will remind and emphasize our team to ensure that similar case will not happen in the future. Once again thank you so much for staying with us, we are looking forward to welcoming you back again in the near future.Best regards,Management Team
by A verified traveler
Posted 14 Dec 2023
Comment from Hotel Management
15 Dec 2023 by Kumpi Villas Management , Hotel Management
Dear Pankaj,Thank you very much for staying at The Kumpi Villas and taking the time to leave a nice review. We hope to welcome you again on your next visit to BaliThe Kumpi Villas team.
by A verified traveler
Posted 11 Dec 2023 on Hotels
The staff were all amazing
Comment from Hotel Management
15 Dec 2023 by Kumpi Villas Management , Hotel Management
Dear Robyn,Thank you very much for staying at The Kumpi Villas and taking the time to leave a nice review. We hope to welcome you again on your next visit to Bali.Kind regards, The Kumpi Villas team.
