Ratings based on 153 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 6 Feb 2024
We enjoyed the location of this property. I had a fantastic surprise when housekeeping made a special display of rose petals and an towel elephant on the bed for my birthday. Unfortunately, the room was not pre checked for new arrivals(us)
The following is a shortened version of what transpired.
There was an empty water dispenser, no hot water in the shower, the pool was murky, and the filtration was not working, no pool towels, the safe needed new batteries and resetting.
All of these were corrected after a heated disagreement with reception staff who said it would be done the next day.... NO WE WANT IT DONE TODAY, we paid for 9 nights not 8
Even though the bed was made perfectly the sheets were never changed (we stayed 9 nights) although the towels were replaced daily. Don't think the floors were ever swept, very gritty.
Reception area very dark and unwelcoming, new door mats don't cost much, please buy some and that would give a kept and loved appearance at least.
Note, don't break any glasses, we got charged 100,000 ($10) for one that we broke.
Better villas for same price are everywhere, we strongly recommend shopping around. Not recommended to waste your money here, very tired and in need of updating.
by A verified traveler from Dover
Posted 25 Dec 2023
Comment from Hotel Management
11 Jan 2024 by Lisa, Hotel Management
Thank you for choosing our villa and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our villas aims to provide a truly unique experience. We look forward to welcoming you back to our villas in the future.
by A verified traveler
Posted 5 Dec 2023
Super clean, 3 bedroom villa with private pool was perfect. I had accidentally left the room safe open and the cleaners let the front desk staff know. At their first chance they let me know not to do that again. Only downside was the showers were a little cold.
Comment from Hotel Management
11 Jan 2024 by Bracha team, Hotel Management
Thank you for choosing our villa and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our villas aims to provide a truly unique experience. We look forward to welcoming you back to our villas in the future.
by A verified traveler
Posted 26 Nov 2023
Such a beautiful property with extremely friendly and helpful staff. Breakfast was amazing. The bed was comfortable and the pool was wonderful. Walkability to local shops and restaurants was convenient. My only complaint would be that the shower temperature never exceeds like warm but after a day of sweating in the sun, that wasn’t a deal breaker.
Comment from Hotel Management
11 Jan 2024 by Bracha team, Hotel Management
Thank you for choosing our villa and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our villas aims to provide a truly unique experience. The satisfactions of our guests is a priority. We will be improving our service. We look forward to the opportunity to welcome you back and exceed your expectations. We look forward to welcoming you back to our villas in the future.
by A verified traveler
Posted 5 Nov 2023
Absolutely lovely place
Comment from Hotel Management
11 Jan 2024 by Bracha Team, Hotel Management
Thank you for choosing our villa and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our villas aims to provide a truly unique experience. We look forward to welcoming you back to our villas in the future.
by A verified traveler
Posted 24 Sep 2023 on Wotif
Lovely quiet villa, staff friendly and helpful, would definitely stay here again
by A verified traveler
Posted 30 Aug 2023
Very nice and clean. Good location. Quiet. Friendly staff... Highly recommended.
by A verified traveler from colorado springs
Posted 24 Aug 2023
Very dirty. The white bath towels have turned gray. The bed linen on both beds had what appeared to be blood stains. The pool was very dirty and appeared to have algae bases on the discolouration of the water. The hotel also way over charges for a shuttle to the airport. They want 309K but if you take a local taxi it’s only 100K. Overall very unhappy with the hotel. Looks good but it’s a pig with lipstick. Go elsewhere
by A verified traveler
Posted 20 Jun 2023
The villas are lovely and the reception is super helpful with any requests!
