Ratings based on 534 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Perth
Posted 24 Apr 2024
Food was fantastic at breakfast
Rooms were lovely
Service was exceKent
by A verified traveler
Posted 3 Apr 2024
Excellent facilities, food and friendly staff. Would stay here again.
by A verified traveler
Posted 18 Mar 2024
Hotel was beautiful but because a lot of the area was open planned there were no air conditioning around the hotel. My room was 5 minutes away from the lobby and we had to walk outside to get to the lobby. All corridors were open so there were no air conditioning and the heat hits you as soon as you leave your room. They do provide a buggy for you to get to the lobby. I could not fault the staff. They were always so warm and welcoming. They always greeted you with a friendly smile and always happy to help. All in all the hotel was beautiful. The pools were clean and the water clear. It was convenient to get to the shops and restaurants but wished they could have offered the buggy to the restaurants and shops. As a 5 minutes walk to anywhere in the heat is a feat.
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 27 Feb 2024
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 18 Feb 2024
Air con blowing directly on our bed
Comment from Hotel Management
21 Feb 2024 by Alit, Hotel Management
Dear Mr. Ho Chee,Greeting from Alila Seminyak,Thank you for your recent stay with us, and the time in completing our post-stay survey. We highly appreciate your valuable feedback, as we believe it is only through listening to our guests carefully that we will be able to achieve the guest satisfaction that we aim for. I do understand that we have fallen short on several points in your room especially for the AC was blown directly to the bed, which were rectified only after you have observed them, as we failed to ensure those issues were not there in the first place, hence please accept my sincere apologies for this. Once again thank you for staying with Alila Seminyak and we do hope that we will have the opportunity to welcome you back in the nearest future.Kind RegardsAlit Sukadarma
by A verified traveler from Bungarribee
Posted 13 Feb 2024
Great location
Beach view rooms are perfect with bi-fold doors that open your room right up. Choice of 3 pools (2 of which are no kids, so for quiet dip or stay these are perfect) . Cute flying squirrels in the palm trees, nice cocktail list and 24 hour room service.
Pool temperature spot on and very refreshing , infinity edge great
Service at the pool is phenomenal they are on you and fixing the chairs straight away. Really great service
Sea salt restaurant ok. Not amazing but there are so many restaurants around easy walking distance it doesn’t really matter. Breakfast buffet ok. Does the job
Try to get the rooms in the main hotel not the ones down the lane way the ambience is totally different in those ones. Main hotel room much better
Spa very nice , went twice . Ask for BALIK she’s amazing !
by A verified traveler
Amazing
Posted 31 Jan 2024 on HotelsIt was absolutely amazing. The hotel the staff the food the ocean were all amazing. I love this place and would definitely recommend.
by A verified traveler
Posted 12 Jan 2024 on Hotels
