Ratings based on 10 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Sendek Prawinko, Hotel Management
Dear Mr. Kan Shing,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Sendek Prawinko, Hotel Management
Dear Mr. Morie,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 11 Jun 2023
The property exceeded my expectations, from the room to the facilities, everything was first class. I would stay again and would recommend.
Comment from Hotel Management
15 Jun 2023 by Sendek, Hotel Management
Dear Mr. Koray,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Clean hotel
Posted 25 Nov 2022 on HotelsGot a free room uograde. Check in was smooth but extra bed was not available. Airport transfer was also not available
Great variety of breakfast.
Comment from Hotel Management
19 Jan 2023 by Sendek, Hotel Management
Dear Mrs. Jessica,Warmest Greeting from Hotel Aruss Semarang....Thank you for your good review about our hotel. We are excited to know that you are pleased with our hotel and services.We look forward to welcome you again in the near future.Sincerely yours,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 6 Jun 2022 on Hotels
by A verified traveler
New, clean & spacious
Posted 25 Apr 2022 on HotelsThe hotel room and toilet was spacious and clean. The breakfast was within expectations. The only downside is the location of the hotel. It is located next to a busy road and probably due to poor sound proofing, traffic noise was rather loud which made it difficult to fall asleep.
Comment from Hotel Management
10 Jun 2022 by Sendek, Hotel Management
Dear Mr. Leng Teck On,
Thank you for choosing our hotel and we are really honored to have you as our valuable guest, and we regret that we did not provide the optimal stay you should expect from us. We sincerely apologize for any inconvenience during your stay. We take our guests' feedback seriously, and appropriate action will take place to ensure this is not repeated. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality.
Best regards,
Sendek Prawinko
General Manager
by A verified traveler
Posted 2 Mar 2024 on Hotels
Sehr schönes neues hotel, schön dachterrase, gutes essen und reichhaltiges frühstücks büffet. Würde wieder buchen!
Comment from Hotel Management
3 Mar 2024 by Sendek Prawinko, Hotel Management
Dear Mr. Jesper Kastrup,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Sendek, Hotel Management
Dear Mr. Willy, Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. Thank you for your kind words and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by Sendek, Hotel Management
Dear Mr. Chun Ming Edmond,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
by A verified traveler
Posted 6 Apr 2023
Clean
Comment from Hotel Management
8 Apr 2023 by Sendek, Hotel Management
Dear Mr/Mrs Yusuke,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our servicesThank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager
