Ratings based on 202 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Room was fine, nice comfortable bed and large bathroom. Quiet in the room, but airco is loud. Nicely situated next to the centre of Segovia.
Points of attention: Parking garage has very small roads and is cramped. There is an elevator, but the hotel can only be entered by stairs, not suitable for wheelchairs etc.
by A verified traveler from Dublin
Posted 9 Apr 2024
The hotel is very well located and the room was very comfortable. There is a good quality buffet breakfast with a good range to choose from. Staff are friendly and helpful.
by A verified traveler
Dated hotel with very restrictive parking!!
Posted 28 Feb 2024 on HotelsThis hotel was probably once very nice but it has lost some of its charm and would benefit from a refresh. On the positive side the bathroom/ shower facilities were very good. The negative items were the very noisy air con, the road noise and the breakfast (the hot food was stone cold)!?
In addition if you have a car then I advise not to use the hotel car park as it has very restrictive access!! I didn't even attempt to access it.
by A verified traveler
Posted 1 Nov 2023
The property is old and the rooms need a big upgrade, unfortunately the bathroom smelled very bad since the day we checked-in, had to buy a candle to camouflage the bad odor. I think there are better options to stay in Segovia
by A verified traveler
Posted 30 Oct 2023
The underground car park is soo stressful ! It’s tight and very hard to park in
The lights go out quickly and you are left in the pitch black not safe as a women
Also the hotel staff spoke no English and were not friendly
Rooms were very small and dated
by A verified traveler
Posted 14 Oct 2023
Had Rm 211. Good overall. Clean and reasonably large. Comfy bed. Thin walls. Could hear neighbours talking. Drowned out ok by the use of AC. The door could only be closed by slamming which the Neighbors must have liked. Friendly staff. Decent stay overall.
by A verified traveler
Posted 24 Jul 2023
by A verified traveler
Posted 13 Apr 2023 on Hotels
by A verified traveler
Posted 30 Mar 2023
Nice hotel with good breakfast and spacious parking lot. Room was large with big bathroom and refrigerator. Staff was friendly.
by A verified traveler
Posted 12 Nov 2022 on Hotels
