Ratings based on 608 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
I find your hotel perfect! The front desk people were very nice and helpful; the location is great; the room was very spacious and clean with a comfortable bed; the breakfast was outstanding! Great job all of you!!!!!
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Great location
5 out of 5
by A verified traveler from San José

Posted 26 Apr 2024
Excelente ubicación
5 out of 5
by A verified traveler from Cumming

Posted 25 Apr 2024
Excellent staff members. Everyone was polite and courteous at all times and were more than willing to provide good service and suggestions. The rooms were normal size but comfortable. Our bathroom was roomy but the shower was tiny. Other than that, the hotel worked perfectly and it is located in a very safe touristy area with many great restaurant options and the acueducto which is one of the main sight seeing attractions. Easy walk to the Cathedral (10 mins) and another 10 / 15 mins to the Alcazar. Parking on premise was a plus. I’d stay here again.
5 out of 5
by A verified traveler from Miami

Posted 24 Apr 2024
Great location, great breakfast!
3 out of 5
by A verified traveler from Brighton

Posted 22 Apr 2024
Location is great, close to main attractions. The one staff member who was left to handle check in at the busiest time did very well and maintained her composure and sense of humour. Air conditioning was out of order which made for a poor nights sleep.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
It is a good place to stay, it is close to everything. From the hotel you can walk around the historic center of the city. The staff is very friendly and guides you on what to do in the city. Overall it is a good place to stay.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
The hotel is in walking distance to all tourist destinations in Segovia. The bus stop is right opposite to the hotel (bus #11 goes to train station -15 min trip). Hotel staff is very friendly and room is very confortable. I’ll definitelly stay in it again when visiting Segovia.
5 out of 5
by A verified traveler from Zephyrhills

This traveler left a rating score only Posted 8 Mar 2024
5 out of 5
by A verified traveler

Posted 7 Mar 2024
Only stayed 1 night, Segovia is stunning and when you stay at this hotel everything is at your fingertips. Just a few steps away you have many dining options and beautiful views everywhere you look.