Ratings based on 587 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Property was great, off the best and path. Bed was not very comfortable, but good enough. Staff were great. Views amazing. Well maintained.
by A verified traveler
Posted 13 May 2024
We loved our stay at Aurea Conventos Capuchinos. The hotel is beautiful, and the rooms are well appointed and very spacious. We had a car and the parking was fairly easy for being Europe, and cost $15 extra. We didn't do the breakfast because of the time restrictions and it was cheaper and less time consuming to go into town. The staff were polite and helpful. We would love to stay here again when we come back to Segovia!
by A verified traveler
Posted 9 May 2024
Great hotel, it should be a 5 star but the lady in the front wasn’t friendly at all.
She struggle smiling the entire time however she was eficiente.
Our room was spacious yet felt empty and half done.
They were painting the outside of our room when we got there. The smell wasn’t the best.
The hotel itself is nice, elegant and were located however be ready to walk.
by A verified traveler
Posted 8 May 2024
👌
by A verified traveler
Posted 1 May 2024
Is nothing wrong about this property. The personnel is very professional, friendly and helpful. The rooms are gorgeus, large, clean and the view is amazing.Walking distance to all touristic destinations. I highly recomend this place.
by A verified traveler
Posted 29 Apr 2024
What can be said about an old convenient being refurbished to become a five star hotel? Charming, quiet, picturesque, comfortable. The infused water and the spa services make it a true world class destination in one of the world's most beautiful towns.
by A verified traveler
Posted 20 Apr 2024
beautiful hotel, great service, amazing welcoming and felt so at home in such a historic place. 10/10 recommend and will be looking for other aurea locations on my next travels!
by A verified traveler from Westfield
Posted 27 Mar 2024
Excellent!
by A verified traveler
Posted 26 Mar 2024
The room are spacious and well equipped. The locattion are walking distance to the restaurant and shopping area. Staff are very helpful and courteous.
by A verified traveler
Posted 19 Mar 2024
Hotel is built in a former Capuchin monastery (400 years old). I had difficulty finding it, but it is directly above a public parking garage (that also serves the hotel), so once I was told to pull into the garage I was able to find it. The hotel is beautiful and a creative redo of the old monastery. However, the monastery layout means it is somewhat confusing to navigate and some rooms (thankfully mine) are in much better locations than others. I was in the main building on top floor, with a view of a river valley where I could watch and photograph storks and raptors flying. To get to parking garage from inside was quite confusing, though, and you have to take two different elevators separated by a long partly outdoor walkway. Only one of the two side-by-side second set of elevators reaches the garage.
Bathroom had a combo bathtub/shower, toilet and bidet (with a sliding frosted door to separate from rest of bathroom), hairdryer, two sinks. Room had a small refrigerator but it was completely filled with minibar drinks. There was a separate coffee maker and hot water maker for tea. The main restaurant was closed (not sure why, maybe it is only open in summer), but there was a bar/cafe with a couple nice choices that could be eaten there or delivered to your room (Caesar salad with chicken, etc). If you don’t mind walking (which I don’t), it is conveniently located about halfway between the Alcazar/Cathedral and the Roman Aqueduct.
