Ratings based on 14 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 May 2021
Overall okay price, clean, hot shower, provided towel , bed and blanket but need some energy to climb stair to room at level 3 .
Comment from Hotel Management
27 May 2021 by Jackson, Hotel Management
Hi, thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Jackson
3 out of 5
by A verified traveler

Posted 4 Feb 2020
Comment from Hotel Management
6 Feb 2020 by Joey, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey
2 out of 5
by A verified traveler

Unhappy customer

Posted 20 Dec 2019 on Hotels
The room have bad smell!.. The water heater also not function well..
Comment from Hotel Management
21 Dec 2019 by OYO, Hotel Management
Hi, Mastura! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin
4 out of 5
by A verified traveler

Posted 26 Jul 2019
Location, Price and Space.
Comment from Hotel Management
26 Jul 2019 by Ravneet , Hotel Management
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Ravneet
3 out of 5
by A verified traveler

Posted 20 Jul 2019
Comment from Hotel Management
22 Jul 2019 by Ravneet , Hotel Management
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet
4 out of 5
by A verified traveler from johor bahru

Posted 28 Mar 2019
Nearer town but the air conditioner was placed wrongly.
Comment from Hotel Management
3 Apr 2019 by intan, Hotel Management
sorry
5 out of 5
by A verified traveler

Posted 25 Mar 2019
its location and value for money. Will definitely come back to stay again.
Comment from Hotel Management
3 Apr 2019 by intan, Hotel Management
thank you
5 out of 5
by A verified traveler

Posted 7 Aug 2018 on Hotels
Comment from Hotel Management
21 Aug 2018 by ana, Hotel Management
terima kasih
3 out of 5
by A verified traveler

Posted 14 May 2018 on Hotels
There was no elevator. Need to pay RM20 for an extra pillow. Need to drive to go to the town centre. Might be inconvenient for those not driving.
4 out of 5
by A verified traveler

Overall.. nice & good

Posted 20 Mar 2018 on Hotels
Comment from Hotel Management
25 Apr 2018 by ana, Hotel Management
tq for reviews