Ratings based on 165 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Dec 2023
The staff were professional and courteous and very engaging and helpful. I can't speak more highly of them. The location of the hotel is very central to the towns facilities and restaurants. A special mention for excellent service goes to Tanya in reception and Ioannis from the wait staff. Nothing was too much trouble. The Manager of Catering, Nadem also assisted my family group in organising a Christmas dinner at th he Hotel with great courtesy and professionalism. I can't recommend this Hotel highly enough!
5 out of 5
by A verified traveler

Posted 11 Dec 2023
Fantastic stay at mountains hotel it was a magical pre Christmas trip .facilities were great outdoor heated pool & hot tub looking at snow covered mountains Will definitely return here .staff were more than friendly & so helpful
5 out of 5
by A verified traveler

Posted 11 Dec 2023
Really good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 7 Aug 2023
The property was in an ideal location in Seefeld, with being a 10 minute walk from the train station, and being across the road from the Olympiabad Swimming Complex. The hotel facilities were great, with 2 swimming pools and a spa. There was also plenty of choice for breakfast, and the staff were very helpful.
3 out of 5
by A verified traveler from Safwa

Posted 9 Oct 2022
Reception: Friendly and easy check-in and checkout, smiles everywhere Restaurant: NO smile at all, NO greeting like “good morning”, staff ALWAYS FROWNING, literally all staff is UNFRIENDLY! Parking: NOt easy finding a parking space
5 out of 5
by A verified traveler

Posted 4 Oct 2022
Great hotel with friendly staff. Very good breakfast. The hotel was fully booked and there was no parking place available.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2022 on Hotels
3 out of 5
by A verified traveler

Posted 25 Jul 2022
Over all the hotel is brilliant but the manager on reception could do with an education on diplomacy. We were a group of four motorcyclists that rocked up at different times. He wanted us to move our parking places for a car driver to accommodate someone that arrived after us.
5 out of 5
by A verified traveler

Our stay at Mountains Hotel

Posted 16 Jul 2022 on Hotels
Our stay at Mountains Hotel was a very pleasant experience and the hotel staff was very helpful. In fact, we had a tiny incident with our van which was resolved by a member of the staff without any hitch. The staff spoke English and so we did not have any problems communicating. Overall, a very good holiday.