Ratings based on 47 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Posted 7 Aug 2023
Do not stay here!!! The cabin is nothing like the pictures, looks run down and we had bugs in our room
by A verified traveler
Posted 14 Jul 2023
Amazing, quite, relaxing getaway.
by A verified traveler
Posted 13 Jun 2023
Was a nice quiet place to stay.
Comment from Hotel Management
13 Jun 2023 by Don Hoel's Resort & Venue, Hotel Management
Hi Megan, We are so happy to hear that you had a wonderful time and were able to find some peace and quiet in the Canyon. We hope to have you with us again soon. Thank you!
by A verified traveler
Posted 2 Jun 2023
Comment from Hotel Management
25 Jun 2023 by Emma, Hotel Management
Hi Daniel, We are sad to hear your stay did not go as planned. Our staff strives daily to create the most memorable and beautiful retreat in Oak Creek Canyon. Please do visit us again and give us another opportunity to make it right. Thank you.
by A verified traveler
Posted 14 May 2023 on Orbitz
Nobody to check you in. Done by email. No internet service so had to get a construction worker to help us. Restaurant was closed market was closed. No way to get ahold of anyone. In all my years of traveling this was most unprofessional businnes i have ever seen. We left in an hr after it stopped raining. We drove 2.5 hrs back home
Comment from Hotel Management
14 May 2023 by Don Hoel's Resort & Venue, Hotel Management
Hi Dale, We apologize for the unusual experience. The front market was closed for the day since we are making some upgrades to our front area to better serve our guests. We did reach out to you in the morning to confirm your stay with us but were unfortunately unable to reach you at the phone number provided to us. Additionally, Wi-Fi access information and contact phone number is posted on the front door for you to reach us upon arrival. Nevertheless, Please accept our deepest apologies for the mishap. We hope to have the chance to show you the true nature of our business some time soon! Please reach out to us should you have any questions or concerns. Thank you!
by A verified traveler
Posted 7 May 2023 on Hotels
Comment from Hotel Management
12 May 2023 by Don Hoel's Resort & Venue, Hotel Management
Thank you for your rating. We strive to make every guest comfortable at Don Hoel's Cabins. We would love to hear how we can improve and hopefully have the chance to better impress next time! Thanks again
by A verified traveler
Posted 25 Apr 2023
Comment from Hotel Management
15 May 2023 by Don Hoel's Resort & Venue, Hotel Management
Hello,Thank you for taking the time to leave us a perfect score! We hope to see you again soon.
by A verified traveler
Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
29 Apr 2023 by Don Hoel's Resort & Venue, Hotel Management
Thank you Joel for gifting us a perfect score! You made our day. Hope to see you again soon!
by A verified traveler
Posted 23 Apr 2023
Comment from Hotel Management
13 May 2023 by Don Hoel Resort & Venue, Hotel Management
Hi Michael,It makes our day to see you’ve gifted us 5 out of 5, Thank you! Looking forward to having you with us again soon!
