Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Jesse, Hotel Management
Thank you for reviewing your stay Mick! We're glad to see you enjoyed yourself, we hope to host you again.
by A verified traveler
Posted 29 Apr 2024
Vety clean
Comment from Hotel Management
30 Apr 2024 by Jesse, Hotel Management
We're so happy you enjoyed your time with us Krishna! We hope you stay with us again the next time you're in Seattle.
by A verified traveler
Posted 29 Apr 2024
Very nice and clean room. Very helpful and professional staff. Would highly recommend a stay here!
Comment from Hotel Management
30 Apr 2024 by Jesse, Hotel Management
We're so glad you enjoyed your stay with us Chase! We hope to host you again.
by A verified traveler
Posted 28 Apr 2024
This hotel is way too expensive and there are lots of hidden fees and charges not mentioned in the original price.
Expedia however were very good and understood the issues.
Comment from Hotel Management
30 Apr 2024 by Jesse, Hotel Management
Hi David, we appreciate your honesty in reviewing your stay with us. Please contact us directly with any questions regarding your billing, we always want to ensure pricing is clear and concise.
by A verified traveler
Posted 28 Apr 2024
We liked everything. The room, restaurant, employees...
Alittle pricey, but worth it
Comment from Hotel Management
30 Apr 2024 by Jesse, Hotel Management
Thank you for staying with us Susan! We're so glad you enjoyed your time at our hotel.
by A verified traveler
Posted 26 Apr 2024
What a bust. Paid for an upgraded, water room. We were staring right at about 20 feet of water and then a large building. There is no pool or bathtub. There was too much to complain about to the front desk. Light bulbs out in the room, TV not working, etc. There is no food included in the stay, in fact, nothing is included. You have to park at their location and it was $60 a night! I wouldn't care but I could see them walk to my car the parking lot was so close. Received a bill for over $300 after we checked out. Some of that is parking, I'm still trying to figure out the rest of the charges since we did not use anything at the hotel. The valet was friendly once you got their attention but nobody was going out of their way to be helpful. I'd stay away, there are many nice hotels nearby.
Comment from Hotel Management
27 Apr 2024 by Tammy, Director of Rooms, Hotel Management
Hi Erik, Thank you for the helpful feedback. I am sorry for the inconveniences during your stay. Your experience is important to us, if there is anything we can do to help turn your experience around for the better, please do not hesitate to contact us directly.
by A verified traveler
Posted 24 Apr 2024
Gret view and vibe. Great front desk staff.
Comment from Hotel Management
27 Apr 2024 by Tammy, Hotel Management
Thank you for the positive feedback! We are so glad you've enjoyed your stay
by A verified traveler from Portland
Posted 22 Apr 2024
Great Union Staff
Comment from Hotel Management
23 Apr 2024 by Jesse, Hotel Management
We're so happy you enjoyed your stay with us Ryan! Please stay with us again the next time you visit!
by A verified traveler from Hope Hull
Posted 20 Apr 2024
Best hotel in Seatle.
Comment from Hotel Management
23 Apr 2024 by Jesse, Hotel Management
Thank you Min, this means so much to us! It will be a pleasure to host you again whenever you're in the area.
