Ratings based on 1,000 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portland
Posted 4 Oct 2021
Property is closed.
by A verified traveler
Posted 8 Jul 2020 on Hotels
Comment from Hotel Management
14 Jul 2020 by Colton, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 17 Mar 2020 on Hotels
Comment from Hotel Management
20 Mar 2020 by Colton, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 15 Mar 2020 on Hotels
Great location. Friendly staff. Can’t beat the price.
Comment from Hotel Management
16 Mar 2020 by Colton, Hotel Management
Thank you for your feedback! We hope you will choose to stay with us in the future!
by A verified traveler
Posted 8 Mar 2020
Comment from Hotel Management
8 Mar 2020 by Colton, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 4 Mar 2020 on Hotels
I was very please with our hotel. My only snag would be the construction had things fairly difficult to navigate. However, every question I had, the staff was more than willing to help. Great people.
Comment from Hotel Management
5 Mar 2020 by maddy , Hotel Management
Thank you for your feedback! Your message will be passed on to the staff. We hope you choose to stay with us in the future!
by A verified traveler
Posted 2 Mar 2020
They were not ready for us during our check-in time so they offered to take our bags and give us free parking while we waited. a few hours later when we returned they had misplaced our bags and then charged me for the time I spent parked outside waiting. the interior of the building smelled like mold and was incredibly difficult to navigate. the elevators do not go to the lobby floor so book with caution if you are disabled and need an elevator to get to your room. the staff was unprofessional and dressed strangely casual for a hotel. sweatpants and sweatshirts. It didn't affect our stay obviously but it was just weird. Clearly won't be coming back.
Comment from Hotel Management
2 Mar 2020 by Colton, Hotel Management
Thank you for taking the time to leave your feedback. We sincerely apologize for the issues you experienced due to our recent renovations. We are currently working to resolve the issues with the rooms to make them as accommodating as possible. We hope you will give us the chance to provide you with superior service in the future. Thank you again!
by A verified traveler
Deplorable service and condition. Never stay again
Posted 2 Mar 2020 on HotelsComment from Hotel Management
2 Mar 2020 by Colton, Hotel Management
Thank you for taking the time to leave your feedback. We sincerely apologize for the issues you experienced due to our recent renovations. We are currently working to resolve the issues with the rooms to make them as accommodating as possible. We hope you will give us the chance to provide you with superior service in the future. Thank you again!
by A verified traveler
So many problems!
Posted 2 Mar 2020 on HotelsCheck in time is supposed to be 4:00 PM. I got there a little early and my room was not ready. No big deal since I was early, so I said I would be back later. Got back around 5:00 PM, and my room still wasn't ready. Still not too big of a deal, I wanted to go get some dinner so I said I would be back later. I got there for the third time around 6:00 PM. They had to change which room I was going to be in (my original one still wasn't ready), but they said it would be nice because it is one of the newly renovated rooms. But I don't think they had finished all of the details in that room. The TV still had its energy usage sticker on the front of it, and when I turned it on, no matter which input it was on, it was just static. The heater hadn't even been plugged in yet, so I had to plug it in so that I could turn it on. There was a bedside table that has power going to it so you can charge phones etc. from the table itself, but the table wasn't plugged in and there was no outlet anywhere near it. They are going to have to get an extension cord to bring power to the other side of the bed in order to plug it in. That means the clock and the lamp that are on the bedside table also had nowhere to be plugged in. There also weren't enough outlets where they had the Keurig machine, so I had to unplug the only working lamp in the room in order to make coffee in the morning. I don’t plan on coming back to this hotel.
Comment from Hotel Management
2 Mar 2020 by Colton, Hotel Management
Thank you for taking the time to leave your feedback. We sincerely apologize for the issues you experienced due to our recent renovations. We are currently working to resolve the issues with the rooms to make them as accommodating as possible. We hope you will give us the chance to provide you with superior service in the future. Thank you again!
by A verified traveler
Posted 1 Mar 2020
Close to the airport & anything we needed. It was under construction but that happens
Comment from Hotel Management
1 Mar 2020 by Colton, Hotel Management
Thank you for your feedback!
