Ratings based on 567 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Nice hotel new and clean
by A verified traveler
Posted 25 May 2024
Too close to freeway
by A verified traveler
Posted 20 May 2024
Great hotel, very quiet for the location
Comment from Hotel Management
22 May 2024 by Customer Care Team, Hotel Management
Hello Jessica, Thank you for choosing Hilton Garden Inn Seattle/Lynnwood for your stay! We're thrilled to hear that you enjoyed the quiet ambiance of our hotel despite our central, bustling location. Your comfort and satisfaction are our top priorities, and we appreciate your kind feedback. We hope to welcome you back for another peaceful stay soon!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Customer Care Team, Hotel Management
Dear Cris, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 2 May 2024
Nice new clean room
Comment from Hotel Management
6 May 2024 by Customer Care Team, Hotel Management
Dear Lyn,Thank you so much for taking the time to leave a review! We're delighted to hear that you found your room at the Hilton Garden Inn Seattle/Lynnwood to be "nice, new, and clean." We take great pride in providing our guests with a fresh, comfortable, and inviting space to relax and unwind during their stay.We appreciate you choosing Hilton Garden Inn Seattle/Lynnwood, and we hope you had a wonderful visit to the area. If you have any further questions or feedback, please don't hesitate to reach out to us. We look forward to welcoming you back again soon!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 29 Apr 2024
Great Hotel!
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear Jodie, Many thanks for the 5 out of 5 rating! We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are delighted to know you had a positive impression of our hotel. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we eagerly anticipate your return for another memorable and enjoyable experience. Thank you for choosing Hilton Garden Inn Seattle/Lynnwood. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 29 Apr 2024
Property was convenient for our stay. Free parking and affordable; however, we also booked for the indoor pool but it needs some TLC around the pool area and the indoor pool was too cold for the kid to want to swim. Not sure if it was just the time of year or heater broken.
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear Christina, Thank you for reviewing your recent stay with us at Hilton Garden Inn Seattle/Lynnwood. We are grateful for your positive rating and honest feedback. We strive to deliver excellent value for the quality of service and experience we offer, and we are delighted to read you appreciated our reasonable prices and value-added amenities, such as complimentary parking. However, we regret to hear that the maintenance of our pool area fell short of our usual high standards, and we are sorry that the pool temperature was not comfortable for your kids. We are committed to your and your loved one's comfort and satisfaction, and we assure you that our maintenance team has been notified so they can run the appropriate checks and take immediate action to address any areas that require attention. We thank you for alerting us to these issues, and we hope to have the opportunity to welcome you and your family back for an even better stay during your next trip to the area. Thank you for allowing our team to serve you during your travels. We look forward to your next visit. Have a safe trip!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 23 Apr 2024
Nice lovao
Comment from Hotel Management
23 Apr 2024 by Customer Care Team, Hotel Management
Dear Kenny, thank you for making Hilton Garden Inn Seattle/Lynnwood your hotel of choice on this journey. We are grateful you took the time out of your busy schedule to rate us and sincerely appreciate you awarding us a 5/5 rating. Your satisfaction is our top priority, and we are pleased we could ensure that during this visit. We hope to welcome you back soon and look forward to exceeding your expectations again. Thank you for choosing to stay with us. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 16 Apr 2024
Liked the mini food spot in the lobby where u could purchase snacks. Room and hotel itself were very clean
Comment from Hotel Management
17 Apr 2024 by Customer Care Team, Hotel Management
Thank you so much for taking the time to leave us a positive review, Destiny! It is rewarding to hear your perspective on our hotel, and we are delighted to know that you appreciated the high cleanliness standards we maintain in our rooms and throughout the hotel building. We'll be sure to pass on your compliments to our team, who work hard to uphold our high standards. We are also pleased to read that you enjoyed the mini food corner in the lobby, and we hope it added to the convenience of your stay. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more memorable, we'd love to hear those details. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing Hilton Garden Inn Seattle/Lynnwood. Safe travels!Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by Customer Care Team, Hotel Management
Hi Bayarma, It's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we apologize for any disappointment with our accommodation/service. We take poor experiences very seriously here and strive to exceed our guests' expectations on each occasion. We would appreciate any feedback you could provide to improve, as that would allow us to take corrective measures for your future visits. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and taking the time to review us. We are grateful for both.Stay BrightHearted, Guest Experience TeamHilton Garden Inn Seattle/Lynnwood
