Ratings based on 873 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
Fully successful with this application
Comment from Hotel Management
13 Feb 2024 by Hotel Management, Hotel Management
Dear Vasyl, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler
Posted 9 Jan 2024
I got the place because they offeted bfast. Come to find out its just coffee because they ran out last week. Wth?
Comment from Hotel Management
10 Jan 2024 by Hotel Management, Hotel Management
Dear Jason, Thank you for your review and for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We look forward to your next visit to make it outstanding in every respect.Sincerely,Hotel Management
by A verified traveler
Posted 9 Jan 2024
It did advertise breakfast and none was available, frustrating since that was part of my decision to stay
by A verified traveler
Posted 30 Dec 2023 on Orbitz
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 17 Dec 2023
For an extended stay, usually cups plates silverware and other kitchen essentials are provided
Nothing provided at this hotel
No hair dryer
Unfriendly staff
Room and hotel could be cleaner
Comment from Hotel Management
18 Dec 2023 by Hotel Management, Hotel Management
Dear Elizabeth, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve.Sincerely,Hotel Management
by A verified traveler
Two day visit
Posted 8 Dec 2023 on HotelsEverything was very good, staff, conditions. One small minus, only fake sugar available.
Comment from Hotel Management
8 Dec 2023 by Hotel Management , Hotel Management
Dear Anthony, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and hardworking staff, who strive to exceed your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope to welcome you back soon when you are in the area.Sincerely,Hotel Management
by A verified traveler
Posted 28 Nov 2023
Just spent 9 nights at this location in Lynnwood near Seattle. Facilities were clean and safe; staff very friendly and helpful. It is close to good shopping and dining choices.
by A verified traveler
Posted 20 Nov 2023
