Ratings based on 971 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Shuttle driver a little wild better hold on! Breakfast if you're diabetic nothing to eat not even sugar substitute for coffee . Strange noises at night.
by A verified traveler
Posted 30 Apr 2024
Easy to find. Friendly staff.
by A verified traveler
Posted 28 Apr 2024
Pillow was stained, a tequest for coffee maker topk 45 minutes and did not include coffee packet until rewuested. In AM discovered only coffee was decaf. Jacuzzi was broken. I was surprised at the quality of service because Fays Inn has usually been satisfactory.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
We are sorry to hear that you did not enjoy your stay. We hope for you to stay with us again and we would be happy to serve you better.
by A verified traveler
Posted 20 Apr 2024
Convenient
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
by A verified traveler
Posted 19 Apr 2024
Poor Breakfast
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
We are sorry to hear that you did not enjoy your stay. We hope for you to stay with us again and we would be happy to serve you better.
by A verified traveler
Posted 14 Apr 2024
Close to parking for airport. Parking is awkward but available. Vanity outside of bathroom made getting ready in a hurry much easier.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
by A verified traveler
Posted 11 Apr 2024
The hotel is convenient to the airport and the staff are great.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
by A verified traveler
Posted 8 Apr 2024
This property is close to the airport, which is great! We only stayed a night and overall had a good experience.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
by A verified traveler
Posted 6 Apr 2024
There was a small breakfast, enough to get you going. Staff was friendly. Shuttle available and near bus lines
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
by A verified traveler
Posted 6 Apr 2024
Scariest shuttle ride to hotel ever.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thank you for your response. We are glad to know that you enjoyed your stay. We look forward to serving you again soon.
