Ratings based on 244 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The view nice
Comment from Hotel Management
7 Jun 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We hope to see you again soon.
by A verified traveler
Posted 2 Jun 2024
Great spot. Clean and restaurant had great view
Comment from Hotel Management
5 Jun 2024 by Guest Experience , Hotel Management
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.
by A verified traveler
Posted 20 May 2024
Should listen to other reviews - great place for a drink, horrible place to stay. Our room was tiny and hot- no aircon… our window was facing a place where staff were smoking cigarettes, they were there pretty much all the time so couldn’t just open the window and curtains. We felt claustrophobic. This is for £204 - never again!
Comment from Hotel Management
24 May 2024 by Guest Experience , Hotel Management
Thank you for your feedback. I apologise if we were unable to meet your expectations on your recent visit. Guest satisfaction is a top priority of ours, we always encourage guests to notify us of anything they may need so we have the chance to correct it. We hope to see you again and provide you will our true experience.
by A verified traveler
Posted 14 May 2024
Lovely stay in centre of village . Room was comfy and spotless with all expected ammenites , Only snag was our view was a wall and not the gorgeous views offered elsewhere.
Breakfast was tasty but heads up its a hot / cold buffet . Car parking on site is practically impossible but main seahouses carpark just over the road at a cost of 10 pound for 24 hours . This we learnt could be refunded at hotel if you give in your ticket but as required parking up after leaving carpark was a hassel so chose not to do this .
Comment from Hotel Management
14 May 2024 by Guest Experience , Hotel Management
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
13 May 2024 by Guest Experience , Hotel Management
Thank you for your rating. See you again soon.
by A verified traveler from Dublin
Posted 16 Apr 2024
Nice property, overlooking the sea and harbor. The front entrance isn't intuitively obvious, and there is limited parking, although a pay & display across the road is offered too. The rooms are reached through a series of corridors and it is up and down. The decor was dull and the room needs more lighting, especially the bathroom. Overall it felt like a guest house from 20 years ago. The food was average, breakfast being the worst selection of warm (not hot) food I've had for a long time. Reminded me a bit of Faulty Towers.
Comment from Hotel Management
13 May 2024 by Guest Experience , Hotel Management
Thank you for your feedback, I am sad to hear you did not enjoy your experience with us. I will ensure your feedback is passed on to the team. We hope to see you again and give you the customer experience we pride ourselves on.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
13 May 2024 by Guest Experience, Hotel Management
Thank you for your rating. See you again soon.
by A verified traveler
Posted 15 Mar 2024
Was put in the annex. Walls are paper thin, could hear the conversation and the tv of next door room, even though they were talking quietly. No window in the room. Awful room.
Comment from Hotel Management
18 Mar 2024 by Guest Experience , Hotel Management
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We would always encourage speaking to a member of the team if anything is unexpected.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Guest Experience , Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Guest Experience , Hotel Management
Thank you for your rating. We would love to welcome you back. :)
