Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
The property was beautiful and the staff was exceptional! The only issue we had was that when my daughter walked on the carpet of our room, her feet became very dirty.
Comment from Hotel Management
13 May 2024 by Hitzel Rivas, Hotel Management
We are so sorry to hear about the bad experience you had in our resort due to the dirty carpet. We want to thank you for your feedback and are glad to hear that our staff was exceptional during your stay. If you ever have a chance to visit us again, please feel free to reach out and I will make sure to provide a better experience. Thank you!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Hitzel Rivas, Hotel Management
Thank you very much for your rating, we appreciate your feedback. We hope to have a chance to host you again.
by A verified traveler from Van Wert
Posted 9 May 2024
The people were very nice and professional, the facility was very clean and quiet. The swimming pool was clean and Safe. My wife and I look forward to when we can return. Thank you.
Comment from Hotel Management
10 May 2024 by Srdjan, Hotel Management
Thank you very much for your review. We are thrilled to hear that you enjoyed your stay. Hope we will have a chance to host you again in the near future.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Srdjan, Hotel Management
Thank you so much for the feedback. We are glad that you enjoyed your stay with us. Hope we will have a chance to host you again in the near future.
by A verified traveler
Posted 7 May 2024
All staff members were very courteous and polite!
Comment from Hotel Management
7 May 2024 by Hitzel Rivas, Hotel Management
We are happy hear that you enjoyed your stay with us and found our staff polite. We hope to have a chance to host you again.
by A verified traveler
Posted 7 May 2024
It was a very nice resort
Comment from Hotel Management
7 May 2024 by Hitzel Rivas, Hotel Management
Thank you very much for your kind response. We hope to have a chance to host you again in the future.
by A verified traveler from belvidere
Posted 4 May 2024
Comment from Hotel Management
7 May 2024 by Hitzel Rivas, Hotel Management
Thank you very much for your feedback.
by A verified traveler from Issaquah
Posted 2 May 2024
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Comment from Hotel Management
3 May 2024 by Srdjan, Hotel Management
Thank you very much for the rating. We are happy to hear that you enjoyed your stay. Hope we will have the opportunity to host you again.
by A verified traveler from Eagle
Posted 30 Apr 2024
The staff was great. Full of information. Glad to hear some renovations are going to hapoen. Really needs updating but we will be back
Comment from Hotel Management
1 May 2024 by Srdjan, Hotel Management
Thank you very much for your review. We are glad to hear you enjoyed your stay. Look forward to hosting you again.
by A verified traveler
Posted 28 Apr 2024
The room was large, and felt like home
Comment from Hotel Management
28 Apr 2024 by Srdjan, Hotel Management
Thank you very much for your great review. We are glad to hear that you enjoyed your stay with us. Hope we will have the opportunity to host you again in the near future.
