Ratings based on 587 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Hôtel très beau ,personnel à disposition .
Nous y reviendrons ..
Comment from Hotel Management
28 Mar 2024 by Alexandra Kieffer, Hotel Management
Chère Chantal, Nous tenons à vous remercier chaleureusement pour votre évaluation. Nous sommes très contents que votre séjour au Luxembourg se soit bien passé et nous espérons vivement vous accueillir à nouveau au sein de notre établissement. Cordialement, Alexandra (General Manager)
by A verified traveler
Posted 6 Mar 2024
The staff here went above and beyond. They helped me figure out how to explore, how to travel, and how to figure out so many things on my first visit. The property was just as expected, but the STAFF are what made this place five stars. Every person that helped me (3 different individuals for different reasons) all were phenomenal!
Comment from Hotel Management
28 Mar 2024 by Alexandra Kieffer, Hotel Management
Dear guest, thank you very much for your great review, we're very glad that you enjoyed your stay! It is a real motivation for our team. Be assured, that I will forward your message to our staff. I do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer(General Manager)
by A verified traveler
Posted 11 Feb 2024
Relax time nothing to complain about, a/c didn't work at its best. It has a summer and winter timer. Didn't cool the room enough in the night. The room has a Window that can be opened, so we did that.
Comment from Hotel Management
2 Mar 2024 by Alexandra Kieffer, Hotel Management
Dear Ruchir, thank you very much for your great review, we're very glad that you enjoyed your stay! We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer(General Manager)
by A verified traveler
Expensive
Posted 8 Feb 2024 on HotelsClose to airport. Not the best value even by Luxembourg pricing.
Comment from Hotel Management
2 Mar 2024 by Alexandra Kieffer, Hotel Management
Dear guest, thank you very much for your good review, we're glad that you enjoyed your stay. We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer(General Manager)
by A verified traveler
Posted 30 Jan 2024
This hotel is overpriced for what it is. However Luxembourg in general is overpriced. This hotel is far away from any meaning and convenient public transportation and therefore you must hire a car which is an added expense. This hotel is located near a semi industrial / business estate and the area is kind of weirdly deserted yet the hotel itself is placed next to a highway so you get the highway traffic noise. Some of the staff have an attitude problem here however one staff member named Jerome was a real pleasure to deal with and model professional. It's kind of weird that everytime you want to come to the dining hall you have pass reception and it can be weirdly and awkwardly silent with them standing there watching as you pass - the dining options themselves are limited with not much on the menu and the clientele I met there were not my vibe. I would not go back and I would not recommend this place to anyone.
Comment from Hotel Management
2 Feb 2024 by Alexandra Kieffer, Hotel Management
Dear guest,We regret to hear about your less than satisfactory experience at Hotel Légère. Your feedback is valuable to us as it helps us strive to provide better service.We understand the location of our hotel may not have been ideal for your needs. Our aim is to provide a quiet and serene environment for our guests and it's a pity that this aspect was not appreciated in your case.As for our staff, we're glad to hear your positive words about Jerome. Our team is committed to providing exceptional service to our guests and it's a delight to know Jerome has embodied this.Regarding the dining experience, we acknowledge your observations and will take your feedback into account. We constantly strive to improve our offerings to suit a diverse range of tastes.We're sorry to hear that you would not recommend our hotel. Our goal is to ensure every guest has a pleasant stay, and it's clear we have fallen short in your case. We hope to have another opportunity to serve you better in the future.Best regards,Alexandra KiefferGeneral Manager
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
2 Feb 2024 by Alexandra Kieffer, Hotel Management
Dear Emiliano, thank you very much for your great review, we're very glad that you enjoyed your stay! We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer(General Manager)
by A verified traveler
Stay at Legere
Posted 5 Nov 2023 on HotelsService at Legere can be improved. Staff need to be more proficient in English. Not every visitor will be French or German speaking. Hotel location is a little away from city center, though it is very scenic. If interested in picturesque location, this hotel is befitting
Comment from Hotel Management
27 Nov 2023 by Alexandra Kieffer, Hotel Management
Dear Guest, thank you very much for your review. It is important to us to know, how we could improve our service. We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer(General Manager)
by A verified traveler
Spot on hotel
Posted 2 Oct 2023 on HotelsThe hotel is amazing and stuffs are so friendly. I highly recommend this hotel and I’m going back there again soon.
Comment from Hotel Management
3 Oct 2023 by Alexandra Kieffer, Hotel Management
Dear Sabino, thank you very much for your great review, we're very glad that you enjoyed your stay. We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer (General Manager)
by A verified traveler
Calm hotel, with large and clean rooms
Posted 21 Sep 2023 on HotelsComment from Hotel Management
3 Oct 2023 by Alexandra Kieffer, Hotel Management
Dear Mescti, thank you very much for your great review, we're very glad that you enjoyed your stay. We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer (General Manager)
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Alexandra Kieffer, Hotel Management
Dear Jatinder, thank you very much for your great review, we're very glad that you enjoyed your stay. We do hope to welcome you soon again at the Légère Hotel Luxembourg.Best regards, Alexandra Kieffer (General Manager)
