Ratings based on 371 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Management was awesome and cleaniless of the room was top notch. Only draw back didn't have body wash or shampoo.
Comment from Hotel Management
28 May 2024 by Hotel Manager , Hotel Management
Dear Roy,Thank you for your feedback and positive comments! We're delighted to hear that you found our management awesome and appreciated the top-notch cleanliness of our rooms. We apologize for the oversight regarding the body wash and shampoo, and we'll certainly address this to ensure a more complete experience for our guests. We appreciate your rating and hope to welcome you back for an even more enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Hotel Manager , Hotel Management
Dear Roy,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
This was a very good value for the price. Given the lower price, one would expect an older facility outside of the center of activity. That being said, the room was exceptionally clean and the minimal interaction with the staff was pleasant. I would certainly recommend this hotel as a budget choice.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. We're gratified to learn that you found a nice staff service, clean room and had a good value. We take a lot of pride in treating guests like we would all love to be treated ourselves. It's nice to see that you would recommend us and we look forward to serving you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 28 Apr 2024
Dirty surroundings
Comment from Hotel Management
29 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. I am pleased that you had an overall pleasant stay. We regret some inconvenience due to cleanliness concerns. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We guarantee that your next visit will be awesome. I hope that you will reconsider staying.Sincerely,Hotel Manager.
by A verified traveler
Posted 31 Mar 2024
Prostitution meetup in rooms. I for sure witnessed it without a doubt. Wet toilet paper balls the size of baseballs thrown on the ceiling in the bathroom and multiple roaches in the room. I did not eat the breakfast the provided. Really great restaurant next door.
Comment from Hotel Management
1 Apr 2024 by Hotel Manager., Hotel Management
Dear Josh,Thank you for writing the review. Our apologies for the dissatisfaction. It is serious and we never condone such things. The matter will be investigated and strictly acted upon. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.
by A verified traveler
Posted 7 Mar 2024
So hot ac was not cooling hit n humid
Comment from Hotel Management
8 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 20 Feb 2024
They are doing some remodeling right now. Once that is completed, it should be even better.
Comment from Hotel Management
21 Feb 2024 by Hotel Manager , Hotel Management
Dear Wade,Thank you for your perfect rating! We appreciate your understanding regarding the ongoing remodeling. We're excited about the improvements and can't wait to unveil an even better experience for our guests once it's completed. Your feedback is invaluable to us, and we look forward to exceeding your expectations in the future!Sincerely, Hotel Manager
by A verified traveler
Weekend Off
Posted 11 Feb 2024 on HotelsWe chose this several times because we loved it.
Comment from Hotel Management
12 Feb 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for choosing our hotel for your stay. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again.Sincerely,Hotel Manager.
by A verified traveler
Great value for the price
Posted 5 Feb 2024 on HotelsComfortable place, kind and helpful front desk staff.
Comment from Hotel Management
6 Feb 2024 by Hotel Manager., Hotel Management
Dear srivaishnavi,Thank you for your review! We are delighted to hear that you found our place comfortable and that our front desk staff was kind and helpful. Providing a comfortable environment and excellent customer service is our top priority, and we met your expectations. We look forward to welcoming you back in the future.Sincerely, Hotel Manager.
by A verified traveler
Posted 23 Jan 2024 on Travelocity
The breakfast was really the only thing that wasn't up to expectations. It was more of a "Grab and Go" type setup than a continental breakfast. Other than that it was great.
Comment from Hotel Management
24 Jan 2024 by Hotel Manager , Hotel Management
Dear Josh,Thank you for the perfect 5 out of 5 rating! We appreciate your feedback regarding the breakfast, and we'll certainly take it into consideration for improvements. We're glad to hear that, aside from that aspect, your overall experience was great. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
