Ratings based on 897 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The images of the property when i booked was nice, but actually getting to the property its not worth the money, its run down, the room is old, the breakfast is the same everyday, the pool need to be clean at the bottom, there was no water from an entire day, had to use buckets to flush the toilets, could not shower
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 24 Mar 2024
Haven’t explored the area outside, but love the pool and beach area.
by A verified traveler
Posted 12 Mar 2024
Was there for one night before boarding a cruise ship. Did not bother to take an ocean view room. Ended up in a room in a renovation area where rooms around were being renovated, not very welcoming. There was presence of a lot of mildew in the room and even more in the bathroom, ceiling and walls. We only noticed that the next morning other wise we would not have stayed in that room.
by A verified traveler
Posted 5 Mar 2024
PLEASE DO NOT BOOK! I wish I had read the reviews before booking this place. I stayed one night and it was a nightmare! The entire place is outdated and falling apart! The shower head was on the rusty bathtub floor and was filthy! The towels were stained. When we asked for a room change, they offered additional cleaning and new towels instead and asked us to speak to a manager in the morning. Who did NOTHING! In the morning, we found a cockroach in our room and ran out of there as fast as we could! Breakfast was included, but the selection will make you lose your appetite! The worst hotel stay ever! I’m sure they are committing a number of health violations. And the audacity to charge so much is beyond me! STAY AWAY! The pool looks nice and it was the access to the beach front that got us to book. Both are NOT WORTH the filthy rooms! RUN!
by A verified traveler
Posted 19 Feb 2024
The dining where you can get other stuff.
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by la direction, Hotel Management
Un grand merci pour votre note.Nous sommes ravis de savoir que votre séjour parmi nous a été à la hauteur de vos attentes. C'est un immense plaisir pour toute notre équipe de lire que vous avez apprécié notre service et nos installations.Nous nous efforçons continuellement de fournir une expérience exceptionnelle à nos clients, et savoir que nous avons réussi à rendre votre séjour agréable est une récompense en soi. Vos gentils mots nous motivent à maintenir nos standards élevés et à continuer de surpasser les attentes de nos précieux clients.Nous espérons vous accueillir à nouveau très bientôt. N'hésitez pas à nous faire part de vos préférences lors de votre prochaine visite, et nous ferons tout notre possible pour rendre votre séjour encore plus mémorable. Merci encore d'avoir choisi notre établissement et de partager votre expérience positive.
by A verified traveler from west palm beach
Posted 7 Jul 2023
This is THE WORST hotel I have stayed in. It is old, outdated, and looks like a haunted mansion. I have never been more uncomfortable and because I was away from home I felt obligated to stay. Thinking about the experience makes my skin crawl. The only nice thing about this property is the staff.
by A verified traveler from Warszawa
Posted 12 Jun 2023
Love this hotel! Where else you can feel the 70s vibe. Yes it is old and tired but if if know what to expect you won't be disappointed. Breakfast is decent and all the staff is very professional, helpful and friendly. Amazing sunsets from the pool and room balcony. Thanks for heaving us. Wish to be back one day.
