Ratings based on 168 Verified Reviews

4.5 out of 5
67% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Sep 2023 on Hotels
Comment from Hotel Management
30 Sep 2023 by Hotel Ochsen, Hotel Management
Lieber Axel, vielen lieben Dank für Ihre Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit lieben Grüßen Hotel Ochsen
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2022
5 out of 5
by A verified traveler

Posted 18 Mar 2022
Very friendly staff, excellent breakfast, walking distance to shops, train station and wonderful trails, a really great place to stay!
Comment from Hotel Management
2 May 2022 by Hotel Zum Ochsen, Hotel Management
Good day, Thank you very much for your great review. We are very pleased to read that you enjoyed your stay in our house and we look forward to your further visits. We wish you a nice time. With kind regards Hotel zum Ochsen
4 out of 5
by A verified traveler from New York

Posted 12 Jul 2019
Our room is in the oldest building of the complex and There is no elevator. We had to flex our muscles to carry the luggages upstairs, which is not the best thing in the world. But the room was nicely renovated and was very clean. Even though it’s a small room, it has a lot of charm. The room has no AC.
Comment from Hotel Management
17 Jul 2019 by Hotel zum Ochsen, Hotel Management
Dear HansSolo, thank you four your rating. Hope to see you soon! Best regards Hotel zum Ochsen
4 out of 5
by A verified traveler

Posted 5 Sep 2018
Very clean. Good value for the money. Breakfast was great with a really good variety of choices
Comment from Hotel Management
9 Sep 2018 by Hotel zum Ochsen, Hotel Management
Dear guest, Thank you for your feedback. We are pleased that you liked it with us. And that they had a nice time. We hope to see you again soon. Best regards Hotel zum Ochsen
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Would stay again

Posted 10 Aug 2018
Nice hotel in quiet town on outskirts of Freiburg. You need a car if you’re staying here but parking on site wasn’t always available and the spaces were quite small. Staff were all really friendly and helpful and we enjoyed the buffet breakfast each morning. The rooms were clean but quite basic and could have done with air conditioning or fans (though I realise it was particularly hot when we were there)
Comment from Hotel Management
20 Aug 2018 by Hotel zum Ochsen, Hotel Management
Dear Chris, Thank you for your rating. It's nice to hear you enjoyed it here. You're welcome to ask for a fan next time. On hot days, we like to bring these to the rooms. Hopefully we'll see each other again. Best regards
4 out of 5
by A verified traveler

Family vacation

Posted 29 Jul 2018 on Hotels
Nice, clean, simple comfy hotel, great location, friendly staff, lovely breakfast, Good wifi. This hotel is recommended for short stay. However, there were 2 negative points: first, we did not get the room we booked, and they did not offer any thing in return to make it up for us (i.e. Free upgrade or free complimentary drink). Second, the weather was hot and the room has no AC. We were sweating during the night, and mosquitoes made it worse. In fact, we struggled to have a good sleep.
Comment from Hotel Management
2 Aug 2018 by Hotel-Restaurant zum Ochsen, Hotel Management
Dear Saleh, thank you for your detailed rating. We are glad that you can recommend us. We hope you could sleep better the last nights after the move to the booked room. We look forward to welcoming you again. Sincerely
5 out of 5
by A verified traveler from China

Posted 16 Jul 2018
Nice hotel and stuff！ I would highly recommend people or my friends to stay if they travel in this area! Terrific breakfast beer garden with kids playing area indoors and outdoors!
Comment from Hotel Management
18 Jul 2018 by Hotel-Restaurant zum Ochsen, Hotel Management
Hello Zhu, thank you very much for the great review. We are glad that you liked it so much. We are ook forward to a reunion. Sincerely
2 out of 5
by A verified traveler from NYC

Posted 7 Jul 2018
I didn’t receive the room arrangement that booked. When I told the front desk, she when I asked about it, they wanted to charge me extra money to set up the arrangement that I ordered. I had to argue w the receptionist and she made a long phone call and after I insisted that it wasn’t right, she forgave the extra charge. There was no fan in the room and no air. We had to leave windows and curtains open so it was bright early in the morning. It was hot and there was no air in the room.
Comment from Hotel Management
17 Jul 2018 by Hotel zum Ochsen, Hotel Management
Dear Sir or Madam, We apologize for the inconvenience. Would you please tell us your real name and arrival and departure so that we can investigate the incident closely. Best regards Maximilian Ganz
4 out of 5
by A verified traveler

Posted 4 May 2018 on Hotels
Comment from Hotel Management
10 May 2018 by Hotel zum Ochsen, Hotel Management
Dear Shu-Ping, thank you for your rating. We are glad that you liked it here. Hope to see you soon! Hotel zum Ochsen
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