Ratings based on 259 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Potters Bar
Posted 18 Apr 2024
The staff were very friendly and helpful and the location is perfect for Schaffhausen as it is opposite the station and adjacent to the old town. Everything is walkable and the Rhinefalls are easily accessible by train. The room was very quiet and well appointed.Breakfast was fabulous. Really wish we had stayed another night as the stay was so pleasant. Especially the little birthday surprise at breakfast. Wonderful!
Comment from Hotel Management
18 Apr 2024 by Arnold Graf, Hotel Management
Thank you for your feedback. We are glad thay you enjoyed your stay and that you have been satisfied with our service. Whenever we can we give our guest a little something more than expected and are happy to hear you have enjoyed the little surprise for your birthday.Thank you one again for the very good review. We wish you a great day and hope to welcoming you back soon in our hotel.Kind regardsArnold Graf
by A verified traveler
Posted 30 Jan 2024
Amazing staff and excellent room with a yumm breakfast
Comment from Hotel Management
31 Jan 2024 by Silke Graf, Hotel Management
Thank you for your feedback. We are glad thay you enjoyed your stay and that you have been satisfied with our service. Thank you for the very good review. We wish you a great day and hope to welcoming you back soon in our hotel.Kind regardsSilke Graf
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
24 May 2023 by Angela Hühner, Hotel Management
Guten Abend. Vielen Dank für Ihre gute Bewertung. Wir freuen uns, dass Sie mit unserem Service zufrieden waren. Über ein baldiges Wiedersehen würden wir uns freuen. Mit besten Grüssen aus Schaffhausen - Angela Hühner
by A verified traveler
Posted 13 Jan 2023 on Hotels
Comment from Hotel Management
16 Jan 2023 by Silke Graf, Hotel Management
We refer us to your recent rewiev for your stay in our hotel. Unfortunately it seems that your stay has been not good at all. I apologise for not exceeding your expectations. Your satisfaction is import to us and I would like to ask you to let me know what happened. Your feedback will be helpful to implement improvements to ensure we can offer a better experience for guests in the future.Thank you for a short reply.Kind regardsSilke Graf
by A verified traveler
Posted 27 Jun 2022 on Hotels
Comment from Hotel Management
28 Jun 2022 by Elena Benz, Hotel Management
Guten Tag
vielen Dank für Ihre sehr gute Bewertung. Es freut uns sehr, dass Sie sich in unserem Haus wohlgefühlt haben und Sie mit unserem Service zufrieden waren. Wir würden uns freuen, wenn wir Sie schon bald wieder bei uns begrüssen dürfen und wünschen Ihnen bis dahin alles Gute und eine schöne Zeit. Herzliche Grüsse aus Schaffhausen, Elena Benz
by A verified traveler
Posted 6 Oct 2021 on Hotels
Comment from Hotel Management
8 Oct 2021 by Angelina Hertli, Hotel Management
Guten Tag. Herzlichen Dank für für Ihre gute Bewertung. Wir freuen uns, dass Sie mit unserem Service zufrieden waren und sich wohlgefühlt haben. Über ein baldiges Wiedersehen würden wir uns sehr freuen, und wünschen Ihnen bis dahin alles Gute. Bleiben Sie gesund. Herzliche Grüsse aus Schaffhausen. Angelina Hertli
by A verified traveler
Posted 8 Apr 2021 on Hotels
Comment from Hotel Management
9 Apr 2021 by Elena Benz, Hotel Management
Good morning. Your business is very important to us and we value your feedback. We are pleased that you enjoyed your stay in our hotel and have been satisfied with our service. Thank you for your good review you have given us. We hope to welcome you back soon again. Have a nice day. Kind regards Elena Benz
by A verified traveler
Posted 25 Dec 2019
Comment from Hotel Management
28 Dec 2019 by Silke Graf, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay and that you have been satisfied with our service.
Kind regards
Silke Graf
by A verified traveler
Posted 1 Dec 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by Silke Graf, Hotel Management
Vielen Dank für diese sehr gute Bewertung. Es freut uns, dass Sie sich in unserem Hause wohlgefühlt haben und mit unserem Service sehr zufrieden waren.
Wir hoffen, Sie bald wieder in unserem Hause begrüssen zu dürfen.
Freundliche Grüsse
Silke Graf
by A verified traveler
Posted 4 Nov 2019 on Hotels
Being on BahnhofStrasse, there is a constant amount of noise from the street below of you are billeted on the street side, room was large and comfortable (especially for Europe) Breakfast was very good with a large selection of everything.
Comment from Hotel Management
5 Nov 2019 by Silke Graf, Hotel Management
Dear Mark
Thank you for staying with us and for your review. We are pleased that you enjoyed your stay and that you have been satisfied with our service. We apologize for the noisy street and would suggest to book for your next stay a room to the backside.
Have a great day.
Kind regards
Silke Graf
