Ratings based on 379 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Love the location of the hotel and the view. Was disappointed to find no hairdryer in the room and furniture definitely needs updating, but despite that, very clean and comfortable.
by A verified traveler
Weekend break
Posted 6 Sep 2022 on HotelsMet and exceeded all our expectations.
by A verified traveler
Posted 5 Sep 2022
great view great location great breakfasts
by A verified traveler
Posted 6 Jul 2022 on Hotels
by A verified traveler
Posted 2 Jan 2022 on Hotels
by A verified traveler
Posted 17 Oct 2021 on Hotels
All the staff were very helpful, especially the manager Ryan (I think his name was) nothing was too much trouble
by A verified traveler
Posted 22 Aug 2021
The hotel seems very dated, quite shabby in parts. Really good location and would be fabulous if the hotel was up to standard. Beds very comfortable but the wooden window frames were rickety and shabby. Old bathroom too with very dated decor. The bedroom furniture had seen better days too. The reception staff were very friendly though which made our introduction to the hotel very nice. With an update this hotel could be one of the best in Scarborough. Fabulous views!
by A verified traveler
Posted 19 Aug 2021 on Ebookers
by A verified traveler
Posted 19 Aug 2021
Property in a great location, just our room needs a lot of TLC. Mattress’s in twin room we’re of very poor quality lumps and squeaky on both beds,Bathroom shabby bath panel cracked and spli.bath itself badly stained. Window had no paint on sill ( and hadn’t seen any for a long period. . Shame really as it could be made into a superb room.
by A verified traveler
Shambles
Posted 29 Jul 2021 on HotelsNo room available. Service was a joke and lots of people in the same boat. Shambles. Attitude of staff was appalling.