Ratings based on 183 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2020
by A verified traveler
Lovely stay
Posted 10 Feb 2020 on HotelsBreakfast was great fresh fruit as well as continental and cooked breakfast available. Room small but clean and comfortable
by A verified traveler
Posted 9 Feb 2020 on Hotels
Enjoyed a couple of stays at this hotel and we will definitely come again
by A verified traveler
Posted 9 Jan 2020
The hotel was fine and the communal areas were nice. Our room was adequet but rather small. The staff at breakfast and the food were excellent.
by A verified traveler
Overpriced and disappointing
Posted 4 Jan 2020 on HotelsMy wife and I booked a room to stay for two nights over NYE. As we initially considered bringing our dog, that seemed to be a convenient place to stay. As we managed to get a pet sitter, we ended coming on our own. The room we stayed in was quite dated and the smell coming from the toilet was very unpleasant. The bedroom was awful and quite uncomfortable. The breakfast is very good and well served, though there was only one member of the staff doing the tables and serving with the help of someone from the kitchen. She was clearly doing her best, but it was not enough to accommodate the huge demand from a fully booked hotel. The hotel is clearly missing a good manager and considering the price we paid for, it's not worthing staying there again.
by A verified traveler
Posted 9 Dec 2019 on Ebookers
Good location and nice clean accommodation. Friendly welcoming staff
by A verified traveler from Leeds
Posted 18 Nov 2019
Very friendly and helpful staff
Breakfast was lovely and filling
Comment from Hotel Management
20 Nov 2019 by Andrea, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your visit and we are looking forward to having you again as a guest.
Kind Regards
by A verified traveler
Would go again
Posted 11 Nov 2019 on HotelsThe service was great the breakfast excellent. Room was compact comfortable clean and warm.
Comment from Hotel Management
16 Nov 2019 by Andrea, Hotel Management
Dear Deborah, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your visit and we are looking forward to having you again as a guest.
Kind Regards
by A verified traveler
Somewhat ok
Posted 11 Nov 2019 on HotelsGreat service, check in was quick and easy.
Disappointed that I wasn’t given a sea view, the kids would of loved it as well as my self, seeing as thought I was the first one arriving on the day!
Breakfast, would of liked the option of choice brown or white bread like the other guest, as well as been told what’s for breakfast before hand...as I was traveling with children, planning in advance helps a lot!...literally had to request for things.
Had a vegetarian fully English and it was great I must say.
Just need to venture out more on vegan/vegetarian options, Dairy alternatives, Meat replacement meals & drink!
Multi choice Coffee machine, as well as a water dispenser.
Bedroom was very cosy and warm, kids had a great night too!
Games room wasn’t available, unknown why!
Late check out request pre visit was told on the day not available, very disappointed...was even offered an option to hold my luggage while I take the kids along the beach for a walk, literally dragged it around from 10am-4pm, not practical at all!
Comment from Hotel Management
16 Nov 2019 by Andrea, Hotel Management
Thank you for your review, your booking was a non sea view and unfortunately on that occasion the option of a sea view was not available as all had been booked and waiting arrival of guests. The hotel actually closed after check out Sunday, however had you asked to leave your bags then arrangement would have been made, as we pride ourselves on making every stay as comfortable as possible. The games room is under refurbishment which would have been mentioned at reception if questioned. We are pleased however that your stay was comfortable and the children had a good time.
Kind Regards
Reception
by A verified traveler
Posted 9 Nov 2019 on Hotels
Stayed with my mum and Dog, we had a Beautiful room 16 and the staff where wonderful and couldn’t do enough for us to have a pleasant stay.
Comment from Hotel Management
16 Nov 2019 by Andrea, Hotel Management
Thank you for taking the time to review your visit with us. I am very pleased to hear that our staff made your stay pleasant. We really appreciate the time taken to post this review and look forward to seeing you again soon.
Kind Regards
