Ratings based on 966 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Rooms are in need of a revamp , staff where great cant fault .
Comment from Hotel Management
17 May 2024 by Duty Manager , Hotel Management
Dear Scott,Thank you for taking the time to write us a review.Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations.I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Rest assured I am addressing your comments with Food & Beverage and Hotel management. I hope we have the chance to welcome you back again soon. Kind Regards, Emma Duty Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Duty Manager, Hotel Management
Dear Rod,Thank you for your review following your stay at our hotel.We are pleased to read that you enjoyed your stay and we look forward to the pleasure of welcoming you back again soon!Warm Regards,EmmaDuty Manager
by A verified traveler
Posted 10 May 2024
Great location - I would recommend the ocean view rooms. The function room was great, with ocean views also. There was a good choice for breakfast, but I would have liked to have had the breakfast included in the room rate. The review would have been excellent but having to pay $25 for parking at the hotel when you are there for a wedding, overnight stay, and breakfast is a bit steep. It should have been an inclusion as part of the package. Other than that, it was a beautiful place to stay with the beach right at your doorstep.
Comment from Hotel Management
10 May 2024 by Duty Manager , Hotel Management
Dear Rainer,Thank you for your review following your stay at our hotel. I greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Rest assured I am addressing your comments with Guest Services and Hotel Management. We do have discounted parking rates for our conference guests which is 10 - there would have been QR codes at the wedding venue for the guests to utilise this discounted parking.We greatly appreciate your feedback and we look forward to an opportunity to welcome you back for a more enjoyable stay in the future. Kind Regards, Emma Duty Manager
by A verified traveler
Posted 8 May 2024
Amazing location
Comment from Hotel Management
9 May 2024 by Duty Manager, Hotel Management
Dear Estelle,Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. We hope to have the pleasure of welcoming you back very soon.Warm Regards,EmmaDuty Manager
by A verified traveler
Posted 7 May 2024
Large beautiful room, big tv, great view, clean, close to beach and eateries, big pool & spa. Little bit noisy and unfortunately the spa didn't work but the water was warm.
Comment from Hotel Management
9 May 2024 by Duty Manager, Hotel Management
Dear Patrick,Thank you for your great review. The team and I are delighted to hear how much you enjoyed your stay and that you especially appreciated the room amenities and proximity to the beach! We greatly appreciate your feedback regarding the noise levels and quality of the spa. Rest assured we will be addressing your comments with our Maintenance Team and Hotel Management.We look forward to the pleasure of welcoming you back soon. Warm Regards,EmmaDuty Manager
by A verified traveler
Posted 7 May 2024
Overall a great stay
Comment from Hotel Management
9 May 2024 by Duty Manager, Hotel Management
Dear Lisa,Thank you for your great review! We are pleased to read that you enjoyed your overall stay.We hope to have the pleasure of welcoming you back very soon.Warm Regards,EmmaDuty Manager
by A verified traveler
Posted 29 Apr 2024
We thought the property had improved since our last stay. It was much cleaner and fresher.
Comment from Hotel Management
10 May 2024 by Duty Manager, Hotel Management
Dear Mark,Thank you for taking the time to write a review. The team and I are thrilled you enjoyed your stay and that you especially appreciated the improvement in cleanliness. Rest assured we will let our Housekeeping and Hotel Management team know of your appreciation.Thank you for your recommendation and we hope to have the pleasure of welcoming you back very soon!Warm Regards,EmmaDuty Manager
by A verified traveler from Waltham
Posted 26 Apr 2024
Comment from Hotel Management
17 May 2024 by Duty Manager , Hotel Management
Dear Chris,Thank you for taking the time to write us a review and to score us Perfect, what an encouragement for us! Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. We hope to have the pleasure of welcoming you back very soon.Kind Regards, Emma Duty Manager
by A verified traveler
Posted 17 Apr 2024
Close to where I needed to be
Comment from Hotel Management
21 Apr 2024 by Front Office Receptionist, Hotel Management
Hello Michael,Thank you for taking the time to write a review about your recent stay.It is great to hear that overall you enjoyed your stay with us.We hope to have the pleasure of welcoming you back very soon.Best Regards,Front Office Receptionist
by A verified traveler
Posted 14 Apr 2024
Excellent staff service and lovely location
Comment from Hotel Management
20 Apr 2024 by Duty Manager, Hotel Management
Dear Kimberley, Thank you for your excellent review following your recent stay at Rendezvous Scarborough. We are pleased to read you enjoyed your stay and that our team took great care of you. Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations.We hope to have the pleasure of welcoming you back very soon.Warm Regards,EmmaDuty Manager
