Ratings based on 676 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2020 on Hotels
by A verified traveler
Posted 31 Aug 2020
by A verified traveler
Posted 31 Aug 2020 on Hotels
by A verified traveler
Posted 31 Aug 2020
by A verified traveler from Lancashire
Posted 31 Aug 2020
Understand Covid is present but the room was dusty and smelt floaty. When booking there was no explanation about the breakfast. £149 was a lot of money for the standard of this room. Website didn’t really match reality. The young staff were great and very friendly. One of the older staff didn’t even speak!! Was underwhelmed!
by A verified traveler
Posted 30 Aug 2020 on Hotels
an awful lot of money for value deserve some refund !!!
by A verified traveler
Great Location, Tired Decor
Posted 23 Aug 2020 on HotelsThe hotel decor is tired and shabby and could do with refreshing. The cliff top location is lovely. Due to Covid-19 restrictions breakfast is a pre-ordered bacon or sausage roll in a bag with a yogurt, biscuit and pastry, to be taken to your room or eaten elsewhere.
by A verified traveler from Sheffield
Posted 23 Aug 2020
Good location and view but hotel is grim. No hot water in the evening after a long day out, unpleasant breakfast in a paper bag and tin foil wrapper with supermarket style pre-packed croissant and breakfast biscuit, coffee/chocolate machine not working at breakfast, wifi didn't work, room extremely hot and walls in great need of painting, communal areas unwelcoming with a variety of home made signs. Overall extremely bad value for money and I would never stay again.
by A verified traveler
Not the best
Posted 23 Aug 2020 on HotelsHotel looks shabby from the outside. The advertised “free parking” is actually on road parking so you could be parking some way from the hotel! Check in was dreadful the young man on reception didn’t have a clue and could even tell me whether we needed to make reservations at nearby restaurants as he “usually eats at McDonalds”! The room was shabby - Premier Inn now advertise that they change their shower curtains after each guest - goodness knows how often this hotel changes its shower curtain but it’s certainly not after each guest! Beds are uncomfortable and although we could see the sea From the room this was marred by a dirty flat top roof immediately outside the window. To top it off although I had pre-paid for my stay with Hotels.com the hotel receptionist also required payment so now I am left with the inconvenience of arranging a refund. Very overpriced for what it is.
by A verified traveler
Paid for seaview never got it.
Posted 21 Aug 2020 on HotelsOn arrival we was greated well and on 1st loom the hotel looked very clean and tidy.
We paid for a sea view and this is where the hotel failed.
We was in room 205 an the room is not sea view. You jave to stick your head out the window to see the sea.
The double bed was 2 single beds slapped together.
The breakfast was in a bag not a buffet like it states on here.
Room was ok for cleanliness but did have the housekeeping knock every day to clean.
All in all its an ok place to stay just wish we never paid the £50 extra for a sea view because we never got one.
