Ratings based on 218 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Stayed here for Fortress festival between Friday 31st May to 2nd June, solo traveller and a mate had another room here.
Pros
- the place whilst dated, is very clean
-Lots of towels, plenty of soap and a small shower gel provided.
-Free bottle of water & Tea/coffee/milk & Viennese whirl biscuit
-Sweetie jar is a nice touch
-Comfy bed
-Nice and quiet - didn’t hear a thing all weekend.
Cons
-No hot water from the taps
-Hotel owner unlocked the door and let herself in the room when I was asleep, then apologised and left
-Front door was locked at night with a sign saying use other door, but I wasn’t given a key for the other door so couldn’t get in
-Shower goes scalding hot then freezing cold
-Shower rail is not secure so the shower head keeps falling down
- every time I saw the guy who checked me into the room, he was sat outside drinking cans of beer and smoking. He also neglected to tell my mate what to do with her parking sign for her car, and she was fined twice over night. That was very poor.
I’ve rated as 4 stars because I paid less than £200 for 3 nights over 1 of potentially Scarborough’s busiest weekends of the year. The problems were minor, although being locked out was very annoying. All in all I was pleased with the place, which is a 2 minute walk from the centre of town. Would I go back? Probably not, I’d be happier to pay a few extra quid and get something a bit more professional.
by A verified traveler
Posted 3 Jun 2024
Stayed here for Fortress festival between Friday 31st May to 2nd June, solo traveller and a mate had another room here.
Pros
- the place whilst dated, is very clean
-Lots of towels, plenty of soap and a small shower gel provided.
-Free bottle of water & Tea/coffee/milk & Viennese whirl biscuit
-Sweetie jar is a nice touch
-Comfy bed
-Nice and quiet - didn’t hear a thing all weekend.
Cons
-No hot water from the taps
-Hotel owner unlocked the door and let herself in the room when I was asleep, then apologised and left
-Front door was locked at night with a sign saying use other door, but I wasn’t given a key for the other door so couldn’t get in
-Shower goes scalding hot then freezing cold
-Shower rail is not secure so the shower head keeps falling down
- every time I saw the guy who checked me into the room, he was sat outside drinking cans of beer and smoking. He also neglected to tell my mate what to do with her parking sign for her car, and she was fined twice over night. That was very poor.
I’ve rated as 4 stars because I paid less than £200 for 3 nights over 1 of potentially Scarborough’s busiest weekends of the year. The problems were minor, although being locked out was very annoying. All in all I was pleased with the place, which is a 2 minute walk from the centre of town. Would I go back? Probably not, I’d be happier to pay a few extra quid and get something a bit more professional.
by A verified traveler
Posted 7 May 2024
Was a nice welcome from Stuart.. Not the most modern hotel.. But we have a great stay.. Bed was comfortable and it was quiet.. Would stay there again.. 👍
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 1 Jan 2024 on Hotels
by A verified traveler
Posted 26 Nov 2023
Had a lovely large room, my stay was perfect. Traveling solo, this was the largest room I ever had by myself. Walking distance to train station, close to everything I needed. Had 2 good sleeps, fairly quiet area at night (even though not far from pubs etc. if that is desired), would definitely stay again.
by A verified traveler
Trying hard to improve
Posted 15 Oct 2023 on HotelsOne night, 2 rooms. Helpful having one on ground floor. Manager very helpful. Hotel needs some modernisation as dated and smell of dogs put me off. Its a shame as could be much better. Also get rid of 4 poster and net trimmingss, toilet mats must go.
by A verified traveler
Posted 26 Sep 2023 on Hotels
