Ratings based on 196 Verified Reviews
4.8 Room cleanliness
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Property was cleam and quiet. Staff was rude and unfriendly.
by A verified traveler
Posted 28 Apr 2024
Everything was perfect right from the time we booked this hotel. Check in was seamless, staff is super friendly and the whole property is spotless. We had a family suite on the bottom floor and it was perfect, lots of room for our 3 young kids. There is plenty of bottled water on each floor, a good pizza shop attached to the building plus a convenience and beer store less than a minute walk up the street. It is a great place for a family, laid back atmosphere and fairly quiet. The pool was warm and had the perfect mix of sun or shade. North side beach is about a 7 minute walk (which is way less busy than the main beach) and the main square downtown Sayulita is about 9 minutes. I honestly don’t have anything bad to say about this property, we will be back forsure!
by A verified traveler
Posted 27 Apr 2024
Loud music across the street from the property
by A verified traveler
Posted 21 Apr 2024
This is a great hotel if you’re on a buget. It’s new and very well kept, the rooms are spacious and nicely decorated with a kitchenette. The beds are also comfortable. It’s about a 15 min walk to all the action, or 70 peso cab. The only complaint is the pool is in the center so it gets noisy, we had lots of kids there during our stay. The pool I thought was going to be indoor but it’s open roof and gets sun so you can still tan however there is no breeze so it’s hot! Overall I would stay here again if I was to visit Sayulita.
by A verified traveler
Posted 8 Apr 2024
It's a great spot. Love that they have filtered water, pretty quiet place, love that the rooms are suites with little kitchennette
Comment from Hotel Management
12 Apr 2024 by Lucy, Hotel Management
We appreciate your time writing to us.We hope to see you next year.Greeting to the family.
by A verified traveler from Whitehorse
Posted 20 Mar 2024
Our youngest daughter loved the pool. I liked that they have a washroom to use in the pool area. We liked how bright and colourful it was though inside the rooms is fairly dark when the sun is down. It was fairly quiet in our room. We appreciated being able to watch Netflix on TV.
The sayulita beach has an extreme amount vendors, but the town is really fun to walk around. Great restaurants nearby.
Comment from Hotel Management
8 Apr 2024 by Lucy, Hotel Management
Thank you so much!We sincerely appreciate that you have take time to share your experience with us.Best regards!
by A verified traveler
Posted 20 Mar 2024
This was a super cute hotel. The kids enjoyed the pool and we felt safe and comfortable there.
Comment from Hotel Management
8 Apr 2024 by Lucy, Hotel Management
Thank you so much!We are happy to know taht your stay at the hotel was pleasurable.Best wishes!
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Lucy, Hotel Management
Thank you so much!Best regards!
by A verified traveler
Posted 11 Mar 2024
Smiley staff, everything was very clean
Comment from Hotel Management
8 Apr 2024 by Lucy, Hotel Management
Thank you so much!We sincerely appreciate that you have take the time to share you experence with us.Best whises!
by A verified traveler
Posted 7 Mar 2024
We loved our stay at the Riviera Sayulita. The hotel is very clean, staff were attentive and helpful. It was right beside the bus stop so that was handy to get around to other towns. The full kitchen was handy for our little family as it allowed me to make some snacks or a quick breakfast. There's a nice pool but we didn't get to use it as we were at the beach most of the time. Something to note is that it is a bit of a walk into town and to the beach. Doable but some families might have kids that are not good walkers and this might be an issue. Thank you Riviera Sayulita for a wonderful stay!
Comment from Hotel Management
10 Mar 2024 by Lucy, Hotel Management
Hello Andrea, we are so happy to know that your stay at the hotel was pleasurable.We really appreciate your time writing to us.Best Regards
