Ratings based on 773 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
We liked the location. Easy to get to. Very clean and friendly service.
Breakfast was very sparse.
Comment from Hotel Management
4 Jun 2024 by Juned, Hotel Management
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.
by A verified traveler
Posted 29 May 2024
Coffee maker not working hair dryer junk , ceiling in bathroom looks like bad .microwave sounding like it could fly away.
Comment from Hotel Management
29 May 2024 by Juned, Hotel Management
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 27 May 2024
Not enough staff. Breakfast was VERY limited. We stayed 2 nights. No room cleaning was done. No fresh towels or linen.
Comment from Hotel Management
27 May 2024 by Juned, Hotel Management
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 27 May 2024
Room door did not close and secure properly without extra effort. Vent fan in bathroom did not work. Not enough outlets in room. Mattress was like sleeping on a slab of concrete. TV in room was tiny, and dated. Could not log into any streaming sevices. Continental breakfast was very limited and only open very limited hours. Common areas were not air-conditioned.
Comment from Hotel Management
27 May 2024 by Juned, Hotel Management
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 24 May 2024
Good
Comment from Hotel Management
24 May 2024 by Juned, Hotel Management
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.
by A verified traveler
Posted 20 May 2024
No one at the front desk the free breakfast there was nothing there at all they never cleaned to rooms had to take my own towels down to lobby to get new ones worse place ever
Comment from Hotel Management
20 May 2024 by Juned, Hotel Management
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Juned, Hotel Management
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.
by A verified traveler
Posted 17 May 2024
sheets were dirty
Comment from Hotel Management
20 May 2024 by Juned, Hotel Management
Thank you for taking the time to share your feedback. We take all guest comments seriously and use them to improve our services. We're sorry to hear about your experience, and we're committed to making necessary improvements. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler from Water Mill
Posted 17 May 2024
Comment from Hotel Management
18 May 2024 by Juned, Hotel Management
Thank you for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.
by A verified traveler
Posted 12 May 2024
The walls are quite thin next to and above my room. And the pillows were very, very thin. What I loved was the cleanliness of the room. The front desk personal went above and beyond from checkin to checkout. I had to wait in the lobby for a ride and the gentleman behind the desk made a pot just for me and set up the lobby tv so i could hear it. I would surely stay here again as the prices are great also!
Comment from Hotel Management
13 May 2024 by Juned, Hotel Management
Thank you so much for your positive feedback. Your comfort is most important to us, and we hope to serve you even better in the future. See you again soon.
