Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
by A verified traveler from GONZALES
Posted 28 May 2024
Property was fine. Staff was very nice and helpful. It was a 45-50 minute drive to Ithaca. Found a good local pub in Waverly, Board Street Pub.
Comment from Hotel Management
28 May 2024 by Mark Walmsley General Manager, Hotel Management
Jeffery, Thank you for choosing us for your stay. We value your feedback and appreciate you taking the time to leave us a great review. We hope to see you again for future stays.
by A verified traveler
Posted 27 May 2024
This Best Western was clean and well kept. The staff was nice, courteous and very helpful. The room was clean roomy quiet. So was the pool and hot tub. There’s hardly anything to do around the surrounding area so plan ahead. Will take a little traveling to get to most activities.
Comment from Hotel Management
28 May 2024 by Mark Walmsley General Manager, Hotel Management
Eugene, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. If you happen to be in our area again please feel free to reach out to me and I would be glad to give you some insight and ideas for activities in our area.
by A verified traveler
Posted 25 May 2024
Just across the NY Penn border on the Penn side.
About 45 minutes from the Cornell university campus.
Good bed & breakfast place with 4 floors. Gas station and convenience store with made to order pizza, burgers, & sandwiches across the road from the inn.
Surrounding area is somewhat secluded besides the gas station
Comment from Hotel Management
28 May 2024 by Mark Walmsley General Manager, Hotel Management
Prakash, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a great review. We look forward to seeing you again for any future travel needs.
by A verified traveler
Posted 21 May 2024
Property is great if you’re just looking for a bed ! Sliding glass door didn’t have a lock on it ! Pool was good ! Breakfast was ok . There is a bar on property which has food and also a dandy’s right across the street !
Staff was friendly
Comment from Hotel Management
22 May 2024 by Mark Walmsley General Manager, Hotel Management
Sherry, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. Sorry to hear about the confusion with our balcony doors. All of our doors have security bars on the back of the door.
by A verified traveler
Posted 17 May 2024
They overcharged my Amex card one nights stay without my authorization and homeless people wandering in and out of parking lot, no nighttime security
Comment from Hotel Management
17 May 2024 by Mark Walmsley General Manager, Hotel Management
Ron, Thank you for choosing us for your stay. We apologized and refunded the billing mistake for you. Unfortunately a mistake was made. As far as homeless people on our property in the parking lot we have seen a few pass by but by no means do we have a homeless problem and we have security systems throughout our hotel.
by A verified traveler
Posted 15 May 2024
Not well maintained in front of the hotel.
Comment from Hotel Management
17 May 2024 by Mark Walmsley General Manager, Hotel Management
in, Thank you for choosing us for your stay. We value your feedback and appreciate you taking the time to leave us a review. We are currently working on the landscaping here at the hotel unfortunately the weather has slowed us down a bit.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Mark Walmsley General Manager, Hotel Management
Julie, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a great review we look forward to seeing you for future stays.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Mark Walmsley General Manager, Hotel Management
Anatoli, Thank you for choosing us for your stay. We value your feedback and appreciate you taking the time to leave us a review we hope to see you again for future stays.
by A verified traveler
Posted 12 May 2024
Nice stay, would come again.
Comment from Hotel Management
14 May 2024 by Mark Walmsley General Manager, Hotel Management
Michael, Thank you for choosing us for your recent stay. We value your feedback and appreciate you taking the time to leave us a review. We look forward to seeing you again for future stays.
