Ratings based on 783 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Kallol Kumar,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
by A verified traveler from Mishawaka
Posted 9 Jun 2024
Karan at the front desk was very professional and hospitable.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Paul,We are pleased to hear that Karan provided you with professional and hospitable service during your stay. Your kind words will be passed along to him to show our appreciation for his excellent customer care. If you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Antoinette,Thank you for choosing to stay with us! We are delighted to hear that you had a pleasant experience at our hotel. We look forward to welcoming you back soon for another enjoyable stay.
by A verified traveler
Posted 26 May 2024
Clean room. Pool was under construction. Decent stay for a good price.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Joy,We appreciate your positive comments on the cleanliness of your room and overall value. We apologize for any inconvenience caused by our pool maintenance and hope you found other amenities enjoyable during your stay. Next time, we hope to provide you with an even better experience.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Cheryl, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We appreciate your time and look forward to the opportunity to improve.
by A verified traveler
Posted 20 May 2024
They are doing a lot of remodeling, pool was closed.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Randy,We apologize for any inconvenience the renovation may have caused during your stay. We appreciate your understanding as we work to enhance our facilities for future guests. Feel free to reach out to management directly with any further feedback or concerns.
by A verified traveler
Posted 5 May 2024
We have been coming here every May for three years but probably wont be back. It is right off the freeway and near a really cool garden center and some restaurants and it is convenient. But the clientele seems to have gone down hill, just like the breakfast. Bed was comfy and shower was good, overall it was a clean room to sleep in. The pool and two units in the laundry room were out of service. Not that we intended to use either of those anyway. Front desk staff was nice but dont even think about getting to breakfast a minute past 9 am. You get what you pay for. If you want a cheap room by Lake Michigan, stay here. If you want to lounge at a luxurious resort,move on.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Brie,We value your loyalty and are glad you found our location convenient. We're sorry to hear your recent experience did not meet your expectations fully. It's great you enjoyed the comfortable bed and shower in the clean room. Your feedback on the pool, laundry room, and breakfast timing is appreciated. We strive to provide a variety of amenities to cater to different guest preferences. Thank you for choosing to stay with us and providing your insights.
by A verified traveler
Posted 24 Apr 2024
Green Bush brewery was very good.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello pam,We are delighted to hear that you enjoyed your experience at Green Bush Brewery. Your feedback is greatly appreciated, and we hope to welcome you back again soon for another memorable visit. Thank you for choosing to stay with us.
by A verified traveler
Posted 21 Apr 2024
People at desk very friendly, room very professional and clean and new, bar down the street very fun.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello John,We are delighted to hear that you enjoyed our friendly staff, clean and modern rooms, and the nearby bar. We strive to provide a pleasant experience for all our guests. Should you have any future concerns, feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 15 Apr 2024
Very friendly at desk and willing to do anything for you
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello ELIZABETH,We are pleased to hear about your positive interaction with our front desk team. It's our priority to provide exceptional service to all our guests. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.
