Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The location is wonderful
Comment from Hotel Management
5 Jun 2024 by Amit Sakhrani, Hotel Management
Dear Donkey,Thank you for sharing your feedback. We’re delighted to hear that you found our location wonderful. We look forward to welcoming you back to our resort.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Amit Sakhrani, Hotel Management
Dear Natacha,Thank you for taking the time to share your valuable feedback. We look forward in welcoming you back to our resort.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler from Perth
Posted 2 Jun 2024
We absolutely loved our stay at the Hilton Bali Resort! All the staff were so lovely and the hotel is a perfect spot for people who are looking to have a relaxing holiday and enjoy amazingly breathtaking views. A perfect place to help you forget all your troubles…
Comment from Hotel Management
3 Jun 2024 by Amit Sakhrani, Hotel Management
Dear Biljana,Thank you for sharing your wonderful feedback. We're thrilled to hear that you loved your stay at our resort and found our staff lovely. It's great to know our resort provided you with a relaxing holiday and breathtaking views. We look forward to welcoming you back to our resort for another memorable stay.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 1 Jun 2024
rooms were big and comfortable. plenty of programmes for adults and kids. my family enjoyed ourselves tremendously.
Comment from Hotel Management
3 Jun 2024 by Amit Sakhrani, Hotel Management
Dear Liyan,Thank you for sharing your kind feedback. We're delighted to hear that you found our rooms spacious and comfortable, and that the programs for both adults and kids added to your family's enjoyment. We look forward to welcoming you back to our resort for another wonderful stay.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 21 May 2024
Wonderful service.
Bathroom needs a little maintenance. Bathtub and vanity sinks were not draining well.
Comment from Hotel Management
21 May 2024 by Amit Sakhrani, Hotel Management
Dear Jung,Thank you for sharing your feedback. We are pleased to hear you enjoyed our wonderful service. We apologize for the maintenance issues in your bathroom, and we will address this promptly. We look forward of welcoming you back to our resort.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Amit Sakhrani, Hotel Management
Dear Hoyoung,Thank you for taking the time to share your valuable feedback. We look forward in welcoming you back to our resort.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler from Atlanta
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Amit Sakhrani, Hotel Management
Dear Jarah,Thank you for taking the time to share your valuable feedback. We look forward in welcoming you back to our resort.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 16 May 2024
The resort has beautiful views of the ocean!
Comment from Hotel Management
17 May 2024 by Amit Sakhrani, Hotel Management
Dear Venkat,Thank you for your lovely feedback. We are delighted to hear that you enjoyed the beautiful ocean views at our resort. Your appreciation of our stunning surroundings is much appreciated. We look forward to welcoming you back to our resort for another memorable stay.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
20 May 2024 by Amit Sakhrani, Hotel Management
Dear Robert,Thank you for choosing to stay at our resort and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again.Best Regards,Amit SakhraniGeneral Manager
by A verified traveler
Posted 14 May 2024
Overall it was an amazing experience, it was kid friendly, staff were amazing, we made good friends with the cleaning staff they are absolutely amazing and deserve more recognition
Comment from Hotel Management
15 May 2024 by Amit Sakhrani, Hotel Management
Dear Qazim,Thank you for your wonderful feedback. We are thrilled to hear that you had an amazing experience at our resort and that you found it to be kid friendly. It’s fantastic to know that our staff, especially the cleaning team, made such a positive impression on you. We believe in recognizing and rewarding our staff for their hard work, and your kind words will certainly be shared with them. Thank you for choosing to stay with us, and we look forward of welcoming you and your family back to our resort for another memorable experience.Best Regards,Amit SakhraniGeneral Manager
