Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2019
Clean but the bathroom need to update & the sink need to fix the drain
Comment from Hotel Management
19 Jul 2019 by J, Hotel Management
Thank you for your visit and comment to let us know what to improve. We are waiting to welcoming you again.
Thapanan Panjama (Front Office Manager)
by A verified traveler
Posted 10 Jul 2019
Very good hotel with low price.. We happy when stay here,will recommend peaple.
Next time will book this hotel
Comment from Hotel Management
19 Jul 2019 by J, Hotel Management
We are very appreciate to hear that you like our property and service. We are waiting to welcoming you again.
Thapanan Panjama (Front Office Manager)
by A verified traveler
Posted 26 May 2019 on Hotels
Comment from Hotel Management
21 Jun 2019 by Thapanan Panjama, Hotel Management
Thank you for your visiting and your reviews. Hope we can provide you better service for your next stay
Thapanan Panjama
Front Office Manager
by A verified traveler
Posted 23 Nov 2018
by A verified traveler
Pleasantly Surprised
Posted 14 Nov 2018 on HotelsI saw some negative reviews on this hotel so I was reluctant to book. However I was pleasantly surprised. This is a very nice casino/hotel. Room was very clean and spacious. Opened curtains and got a full view of the casino floor. Staff was very very friendly and each shift had an english speaker. The food was excellent. Free shuttle ride back to Thailand. Very nice stay. Only problem was the bed. The bed was felt like I was sleeping on wood with metal springs poking me. Could not sleep on it and left the hotel early because of it. Other than that, excellent.
Comment from Hotel Management
28 Nov 2018 by Jeab, Hotel Management
Dear Mr.William,
Thank you and very grateful to hear that you like our Savan Resorts and your value comment we are sure to improve for your next visit. We are sorry for the bed is too hard and this will be solved for sure since we are gradually renovate and change for better stay of our customer.
Thapanan Panjama
Front Office Manager
Savan Resorts.
by A verified traveler
Posted 18 Dec 2017 on Hotels
Bed not comfortable. Hot water take to long.not enough toilet paper
by CHRISTOPHER
Dirty Smoky Old Border Casino with a Hotel
Posted 26 Aug 2017 on HotelsThis place is a large border town 24 hour casino complex with a 2 story hotel above it. Half of the rooms have their only windows facing the gaming floor. The casino recently changed hands so maybe they will renovate it. They were renovating the rooms while I was there (flat screen TVs, mini fridges, hot water kettles, and WiFi). The WiFi did have some intrusive program that blocked streaming and torrents as well as access to many international sites. The restaurants, bar, and breakfast were not as depicted. There was no live entertainment the nights I stayed there. They did have a gym, massage/spa, and karaoke room with girls. I was told it was 3000 Thai baht for one of the girls to sit with a guest for an hour. The breakfast was a typical Asian style hotel buffet. I asked about the other food and was told it would take a long time and to order room service. As for the casino part of the hotel I didn't try as it is not really my thing and it was too smoky. It didn't look impressive like Vegas, Macau, or Phnom Phen so it would probably be disappointing if you were serious. The service was unusually good and included bellman, check in, check out, manager, and everyone else. Language barriers existed with most staff but the manager did speak very good English. On a final note the hotel is about 3 KM from the friendship bridge, 5 KM to town, and 8 KM to the colonial plaza. You will need your own transportation or be relying on taxis and tuk tuks.
by Geoff
OK for 1 night
Posted 21 Jul 2017 on HotelsWas average, Staff were nice, but little english. Hotel only took Thai Baht not Kip, this was frustrating.
by Stuart
2 star hotel masquerading as a 4!
Posted 18 May 2017 on HotelsThis is no more than a 2 star hotel. It was clean and breakfast had a choice but not of a great standard. The rooms were okay but nothing to write home about. The whole ambience is rather dingy due to the casino being in permanent darkness, even the curtains were drawn n the breakfast room. However, my lasting memory will be that of the staff, while they were helpful and polite when needed they looked completely bored and totally fed up with life, especially those in the casino. Any interaction with staff at reception, cafe etc was meet with shock that someone should be talking with them, then confusion as they did not know how to react. Working conditions and pay of staff I would suspect is not good and my room looked onto what appeared to be workers quarters. I felt so sorry for the predominantly young work force who seem to have settled for what appears to be a miserable existence. This feeling is transferred to the guests. With not much choice in Suvvanakhet this hotel seems to be the only choice. There is nowhere within walking distance from the hotel to go to. Wifi in room was terrible until we got a router fitted. We were told 20 min then had to call again twice before we managed to get it!
by Sean
Good value if booked early.
Posted 20 Feb 2017 on HotelsAbout the best you can get in Savannakhet.
