Ratings based on 976 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Very clean hotel
by A verified traveler
Posted 8 May 2024
Water pressure sucks. So weak most of the water dribbles down shower head. No plug for bathtub. Beading uncomfortable.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Billy, We're sorry to hear that you experienced challenges with the water pressure and bathtub amenities during your stay. Guest feedback like yours helps us to continually improve our services and facilities for future visits. Your comments have been shared with our team for their attention and consideration.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Steven, We're sorry to hear you didn't fully enjoy your stay. We invite you to reach out to us directly with any feedback you'd like to share so we can address your concerns and improve our services for future guests.
by A verified traveler
Posted 5 May 2024
Convenient to highway. Affordable. Clean. OK breakfast.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Joan,We're glad to hear you found our hotel convenient and affordable, and that you enjoyed a clean stay. We appreciate your feedback on the breakfast and will take it into consideration for future improvements. Thank you for choosing to stay with us.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Karelia,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.
by A verified traveler
Posted 4 May 2024
The duvet and the bed sheet smell old and not clean they need all new set of sheet and duvet
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Olashile,We appreciate your feedback and will share your comments with our housekeeping team for their review. Please feel free to reach out to our management team to discuss this matter further. Thank you for bringing this to our attention.
by A verified traveler
Posted 4 May 2024
it was hard to get in and out of the property and parking was limited. very busy noisy area I wasn't expecting and the room was not as nice as I expected it to be by the ratings and the description.
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello patty,We're sorry to hear about the challenges you faced during your stay. Our team values all feedback and will use this as an opportunity for improvement. Please feel free to reach out to our management team directly for any further concerns.
by A verified traveler
Posted 2 May 2024
The staff was very friendly especially since we had our dogs. Everyone made us feel welcome and were nice to our pets!! Good place to stay with pets!!
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Jill,We are pleased to hear that our friendly staff made you and your pets feel welcome during your stay with us. Providing a positive experience for all our guests, including furry ones, is important to us. Thank you for choosing us for your travel needs and we hope to welcome you back again soon.
by A verified traveler from Southport
Posted 2 May 2024
We had reserved a room for two nights, as the hotel location was good - just off of Interstate 95 and only about 20 to 25 minutes to downtown Savannah; and the price seemed reasonable, and the reviews, for the most part seemed satisfactory. When we checked in and arrived in the room (second floor), there was a noticeable odor in the air. I don't know what it was; but it was kind of mildewy or musty or smoke from a kitchen. I could have tolerated it; but my wife who is mildly sensitive to mold immediately began wheezing. We requested another room (this one was on the first floor), and it was no better at all. The manager offered to spray the room with Fabreeze, but we just decided to move on. Not helping was that the interior hallways were really drab and dull. So we just left and altogether forfeited payment for the first night, and found a much better room right nearby for only a slightly higher price.
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Charles,We value your feedback and apologize for the inconvenience you experienced during your stay. Our team works hard to ensure a pleasant environment for all guests. We appreciate your understanding as we strive to address any concerns promptly. Your comments will be shared with the appropriate departments for further review. We hope this isolated incident will not deter you from considering us in the future.
by A verified traveler from Davie
Posted 1 May 2024
It was very clean and quiet. Nice free breakfast. Easy location, right off the highway.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Anya,We are delighted to hear that you enjoyed our clean and quiet accommodations, as well as our complimentary breakfast offerings. Our convenient location near the highway is something we take pride in. Thank you for sharing your positive experience with us.
