Ratings based on 977 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
The place looked nice, my only concern is the jacuzzi. The water looked kind of brown, and it has some really weird steps which could be a serious fall issue for someone. Theres a gravely feel to the bottom like the grout or the rocks are falling apart which could be the reason for the brown water. The steps are really deep, best advice sit on the edge and go down slowly and carefully. The room itself was really nice, clean, compy bed, with a walk in shower. We left early so we didnt try the breakfast but the dinning room looked nice.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Anjalina,We appreciate your detailed feedback regarding the jacuzzi and are glad to hear you enjoyed the room amenities. For safety, we recommend guests sit on the edge and enter the jacuzzi carefully. Our team is dedicated to maintaining high cleanliness standards and we will address the jacuzzi's condition. Should you have any further concerns, please do not hesitate to contact our management directly.
by A verified traveler
Posted 17 May 2024
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Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Gail,We appreciate your feedback and will share your comments with our team for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 16 May 2024
Our hotel room was immaculate! I could tell that our sheets were washed and our towels were clean. Everything was perfect and their breakfast was good as well.
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Johnny,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the cleanliness of your room and found our breakfast to your liking. Your feedback is truly appreciated.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Medialand,We appreciate you choosing our hotel and regret to learn that your experience did not meet your expectations. Please reach out to us directly with any feedback you may have so we can address it promptly.
by A verified traveler
Posted 13 May 2024
I enjoy cleaning and staff was very nice and helpful
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Tarsha,We appreciate your positive feedback on our staff's service. Should you need any further assistance or have any concerns, please feel free to contact our management directly. Thank you for choosing our hotel for your stay.
by A verified traveler from Ludowici
Posted 12 May 2024
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Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Linda,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 10 May 2024
Close to airport, great food and good course across the road, perfect!
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello DARREL,We are delighted to hear that you enjoyed our convenient location, delicious food, and nearby amenities during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 8 May 2024
A very nice, clean place to stay. Staff were so nice. Would definitely stay again.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Sheri,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to provide a clean and welcoming environment for all our guests. We look forward to welcoming you back in the future for another fantastic experience.
by A verified traveler
Posted 6 May 2024
Greta place clean friendly staff close to stores and airport
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello David,We appreciate your kind words about our cleanliness, friendly staff, and convenient location near stores and the airport. Should you have any future concerns or feedback, please reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon.
by A verified traveler
Posted 5 May 2024
Toenails on carpet in bedroom. Behind toilet filthy.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Jacalyn, We appreciate your feedback and apologize for any inconvenience this may have caused. Your comments will be passed on to our housekeeping team for their immediate attention. We strive to ensure our guests have a comfortable stay and will work diligently to address these concerns moving forward.
