Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
I really liked the convenience and the view from my room.
by A verified traveler
Posted 23 Apr 2024
Amazing. Staff were fantastic. Room was fantastic. Food at the view restaurant was outstanding. Pool and hot tub were clean and excellent. Faultless. Made a last minute change to come here and don’t regret it for one second.
Comment from Hotel Management
24 Apr 2024 by TerriT, Hotel Management
Thank you so much for letting us know how your stay was. We truly appreciate your feedback
by A verified traveler
Posted 23 Apr 2024
I love being near the water. Great views.
Comment from Hotel Management
24 Apr 2024 by Terri T, Hotel Management
Thank you so much for taking the time to let us know how your stay was. It is truly appreciated.
by A verified traveler
Posted 19 Apr 2024
Great location and very clean. Highly recommend.
Comment from Hotel Management
24 Apr 2024 by TerriT, Hotel Management
Thank you so much for your feedback. We appreciate you taking the time!
by A verified traveler
Posted 19 Apr 2024
Lovely location
Comment from Hotel Management
24 Apr 2024 by TerriT, Hotel Management
Thank you Susan for letting us know how your stay was. We hope to see you again.
by A verified traveler
Posted 6 Apr 2024
Staff was wonderful. Special shout out to Marla and Paula in the lounge!
Comment from Hotel Management
7 Apr 2024 by Rachelle, Hotel Management
Good day Donald, Thank you for your feedback. Were glad you enjoyed your stay with us. I will share your Special Shout out with Marla ad PaulaBest Regards, Rachelle
by A verified traveler
Posted 3 Apr 2024
Everything was perfect. The food in the resty is top notch. The staff treat you like family. 5 star for sure
Comment from Hotel Management
4 Apr 2024 by TerriT, Hotel Management
Thank you so much for your feedback Leo, we truly appreciate it. We hope to see you again if your travels bring you back to Sault Ste. Marie
by A verified traveler
Posted 19 Mar 2024
Very comfortable beds. Great veiw. Very clean. A bit over priced and did not have a microwave in the room. Hot tub and pool were great . We enjoyed our stay.
Comment from Hotel Management
19 Mar 2024 by Terri T, Hotel Management
Thank you for letting us know how your stay was Shelley. We truly appreciate you taking the time to let us know how your stay was.
by A verified traveler from Toronto
Posted 17 Mar 2024
Well kept hotel with very nice rooms and dining options. Staff were very welcoming and helpful.
Comment from Hotel Management
17 Mar 2024 by Rachelle, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear you enjoyed your stay and the staff were welcoming and helpful. Best Regards, Rachelle
by A verified traveler from Elliot Lake
Posted 17 Mar 2024
It is always a pleasure to stay at this location. The walkway along the river is right outside the door. The hotel is blocks away from one of our favourite restaurants. If you don't feel like venturing out for a meal the dining options in the hotel are great as well. All staff are very pleasant and efficient. My partner likes it when we have a view of the locks.
Comment from Hotel Management
17 Mar 2024 by Rachelle, Hotel Management
Thank you for providing us with your feedback. We are happy to hear you enjoy the location and that all the staff were pleasant during your stay. Best Regards, Rachelle
