Ratings based on 939 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The service was our favourite part of the stay. Rooms were spacious and cleaned often. The complimentary fruits in the room was also a nice touch.
Comment from Hotel Management
2 May 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Barbara,We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable.I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 19 Apr 2024
Overall excellent hotel
Comment from Hotel Management
22 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Lotto,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler from KOROR
Posted 16 Apr 2024
I would. Recommend to have atleast one full mirror in the room for ladies
All taxies are rip off now days hotel should help recommend guest
Comment from Hotel Management
17 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Robert,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager
by A verified traveler
Posted 11 Apr 2024
Great price for all the amenities we enjoyed. Staffs were very friendly and helpful. Must stay again
Comment from Hotel Management
12 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Soojung,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 6 Apr 2024
Great hotel,
Close enough to all areas of interest, good transport nextworks if needing the underground MRT, but we mainly used Grab App for taxi services
Great spot and will not hesitate to stay again
Comment from Hotel Management
12 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear EDWARD,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Rachel,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 29 Mar 2024
Everything was great
Comment from Hotel Management
1 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Jennifer,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 27 Mar 2024
It was a great location. Beautiful roof top bar.
Comment from Hotel Management
28 Mar 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Lee,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Archchun,Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards,Nopparat AumpaSAVP / General Manager
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Nopparat Aumpa General Manager, Hotel Management
Dear Khun Jon,Thank you very much for staying at Banyan Tree Bangkok and reviewing your experience for us.My team and I regret to hear about the inconvenience you encountered. With a lack of personal information, we were however unable to locate your reservation and look into the areas of your concerns. We would appreciate if you could kindly share your resevation details with us via email so that we can conduct a thorough review of your recent experience for our continuing improvement process.Ultimately, our hope is that this one stay will not completely mar your whole perception of the hotel and that we will be given renewed opportunities in the future to welcome you back to prove that we are worthy of your patronage. With best regards,Nopparat AumpaSAVP / General Manager
